Cole HaanMen's Full-Zip Twill Field Jacket with Removable Hood
Product details
Web ID: 18936619Nice material
but is too small
Recommends this product
Not heavy
Good
Recommends this product
Receipt in hand yet exchange was refused Very P
Macy's refused to help my friend with a size exchange even though they had the physical receipt I provided. The associate claimed they needed a 'Purchase Order' number, which was nowhere to be found on the documentation Macy's sent. It is ridiculous to provide a receipt and then tell the customer it isn't enough. This is a major flaw in your system. If a receipt is produced, the exchange should be honored. You are losing loyal customers by making simple gift exchanges impossible for the elderly or those who aren't tech-savvy enough to 'find' hidden PO numbers.
Fix your packing department
The problem wasn’t the coat- the problem was they sent a ladies coat in a different brand altogether
.
Good quality and perfect fit.
Recommends this product
Excellent coat
Great coat for the money !
Where is my item?
I have not been asked to come and pick up the item
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Versatile stylish jacket
Casual but classy. Warm but not bulky. A great find for almost all occasions.
On average, customers rate the Runs small/runs large of this item as Runs large.
Runs small/runs large
On average, customers rate the Very lightweight/very heavy of this item as Very heavy.
Very lightweight/very heavy
Recommends this product