10-Person Dark Room Instant Cabin Tent with Rainfly
Product details
Web ID: 22685994Ratings & Reviews
111 customer images
Second Coleman tent in a row that broke on 1st use
These tens are expensive. The first time I used it was just after the one year warranty and the pole broke trying to open it up. This is my second Colin intent in a row that a pool broke. Just trying to open it. I now have two broken tents in my garage that are essentially brand new and garbage. I sent in all the photos and told them that it was the first time use and it is not being covered because it is outside of the one year warranty.
Customer review from coleman.com
Response from coleman.com
Hello, Thank you for reaching out to share your feedback on our 10-Person Dark Room Instant Cabin Tent with Rainfly. We’re truly sorry to hear about the issues you've encountered. We understand how frustrating it is to invest in a product only to have it fail during first use, especially when it falls just outside the warranty period. Your feedback is important and will be shared with our product and support teams to help improve both durability and customer care. We appreciate your honesty and hope to earn back your trust in the future. If you still need assistance or you have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care.
Easily Broken Hinges
This tent was nice while it lasted, but today it broke. We were putting it away at the end of a camping trip and heard a snap and the middle hinges for the middle poles both broke. I took the hinges off to look at them and they don't look like quality products. The plastic looked like it just got brittle too easy and at least one of the screws were just threaded into plastic. I can't recommend this tent because of the hinges. They seem like they will fail too easily.
Customer review from coleman.com
Response from coleman.com
Hello. Thank you for sharing your experience with the Coleman 10-Person Dark Room Instant Cabin Tent with Rainfly. We are very sorry to hear about the issues you encountered with the middle hinges and understand how disappointing this must be, especially at the end of a camping trip. Your detailed feedback regarding the hinges, quality, and screws is extremely valuable and will be shared with our product team for review. We want our products to provide durability and reliability for our customers, and it is regrettable that this tent did not meet those expectations. Your 10-Person Dark Room Instant Cabin Tent with Rainfly has a 1 Year Limited Warranty and you can initiate a warranty claim directly on our website by clicking on Support>Warranty. If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care
UD IT IF YOUR GOING TO DO OUTDOOR FUN
It só good for camping it espaço i fit 7 people in it we it só big saps for everboby it só conforto it the best it jsut like a bed it ventilação is Im good no problem with it
Customer review from influenster.com
Replacement part
Where can I get a new rain fly for this tent? That’s the only thing I need
Recommends this product
Customer review from coleman.com
Don’t buy
The pole bent and dark technology started peeling and it leaks every time it rains.
Customer review from coleman.com
Response from coleman.com
Hello, Thanks for reaching out. We're sorry to hear about the issues you've experienced with your Coleman Dark Room 10P Cabin Tent. That’s certainly not the performance we aim to deliver. Bent poles, peeling fabric, and leaking during rain can be frustrating, especially when you're relying on your gear for comfort and protection. We recommend reaching out to our customer service with details and photos if possible—please submit a formal complaint through our online platform: https://www.coleman.com/warranty-information.html or submit a detailed inquiry through our online contact form: https://www.coleman.com/support/contact-us Thank you for bringing this to our attention, and we apologize for any inconvenience caused. Warm regards, —Coleman Consumer Care
Good value tent, but needs some improvements
I have owned the non-blackout version of this tent for about 10 years. It has served me and my family well. Being over 6' tall, i can stand up straight inside. The floor is 10'x14' and fits two cots (for my wife and I) and an air mattress for the boys with room left over. The tent sets up pretty quickly but there are some caveats. Even with the tent staked down, the poles will still rack either left or right so it won't stand straight. Once the rainfly is on and staked down the tent won't rack and you can straighten up the tent. But with the rainfly on, there's no viewing stars. To work around this, I bought webbing, ratcheting tie-downs, and ground anchors to hold the tent without the rainfly. Once these are in place, the tent is very rigid, the door works well and no issues. The bag that came with the tent is very light and has a light duty zipper that eventually broke. Also, there are no compression straps on the bag. After the first use it was impossible to get the tent small enough to fit in the bag without opening the bag's expansion zipper. I addressed that issue by using tie down straps once the tent was collapsed to compress it. I've purchased a large duffel bag with compression straps as well to further shrink the tents packed size. Overall, this tent has been a great value, but I had to add my own improvements to make it truly excellent.
Recommends this product
Customer review from coleman.com
Not good in rain or wind.
In theory this is a great tent but if you get any bit of rain you will get wet. We have had to set a tarp up over our tent every camping trip and this last one the wind collapsed the tent on us despite our tarp. We will be getting rid of this tent. Do not recommend.
Customer review from coleman.com
Response from coleman.com
Hi! Thank you for taking the time to provide feedback on our 10-Person Dark Room Instant Cabin Tent with Rainfly. We appreciate your detailed review and are genuinely sorry to hear about your less-than-satisfactory experience with our product. We understand how frustrating it can be to deal with a tent that does not meet expectations, especially in adverse weather conditions. Your feedback is invaluable and will be shared with our product development team to address the issues you have highlighted, particularly regarding the tent's performance in rain and wind. We would like to offer our assistance in resolving this matter. We encourage you to fill out a Warranty Claim on our website at your earliest convenience, so we can discuss possible solutions. Your satisfaction is important to us, and we are committed to making things right. Thank you again for bringing this to our attention.
Poor quality.
Tent collapsed in a light wind and rain storm. The attached hub twisted and bent. This happened after two step ups.
Customer review from coleman.com
Response from coleman.com
Hello. We are sorry to hear about your experience with your tent. A tent collapsing in light wind and rain is certainly not the level of performance we expect from our products, especially after only a couple of uses. The damage to the attached hub is concerning and may indicate a structural fault or material issue. We encourage you to reach out to us directly with photos and purchase details so we can better understand what happened and assist you with a resolution. Your experience matters to us, and we appreciate you bringing this to our attention. If you have anymore feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care