316 Series 100 Qt. Wheeled Cooler
Product details
Web ID: 2249882124 hour cooler
Everything put into the cooler was cold and five bags of ice the ice keeps for two days Cooler states that it will keep cool for five days.. Cannot recommend for the price of the cooler.
Customer review from coleman.com
Response from coleman.com
Hi! Thank you for sharing your feedback regarding the Classic Series 100-Quart Wheeled Cooler. We appreciate your detailed review and are sorry to hear that the cooler did not meet your expectations, particularly in terms of ice retention. We understand that the primary function of a cooler is to keep items cold, and we apologize for any inconvenience you experienced. Your suggestion is valuable and will be considered for future product improvements to better meet the needs of customers looking for longer-lasting cold storage. In the meantime, if your cooler is not staying cold, consider the following factors that may affect its ice retention: Pre-chilling items: Ensure that all food and drinks are pre-chilled before placing them in the cooler. This helps maintain a lower temperature. Ice quantity: Use plenty of ice, approximately 0.75 lbs. of ice per rated quart of the cooler. Loading order: Load cans and bottles first, then cover them with ice, as cold air travels down. Minimize lid openings: Limit how often you open the lid, as each opening allows warm air in, which can melt the ice faster. Storage conditions: Keep the cooler out of hot locations and direct sunlight, as this can significantly reduce ice retention. Water retention: Do not drain the melted ice water, as it helps keep the remaining ice cold. Check for defects: Inspect the cooler for any defects, such as a warped lid or insulation voids, which can compromise its performance. If you need our assistance, please contact us through our official Coleman website Contact Us form or via live chat, and we will be happy to assist you. Thank you, and please stay safe! Coleman Consumer Care
Crap. Handle broke first use.
Crap. Hamdle broke first use. As soon as I went to use long handle for the wheels the plastic snapped. JUNK
Customer review from coleman.com
Response from coleman.com
Hello, Thank you for your feedback about our Classic Series 100-Quart Wheeled Cooler. We sincerely regret that you experienced this issue with the handle and understand how frustrating that must have been. We appreciate you bringing this to our attention. Your feedback is invaluable to us, and we will certainly take it into consideration as we continue to improve our products. If you would like any assistance or have further concerns, please don’t hesitate to reach out to us directly. You can reach us via the 'Contact Us' form on our official website. We're available Monday to Friday from 9am - 5pm. Thank you, Coleman Consumer Care.
Garbage Can
Had the cooler since last year, used it about 7 times and the lid started to warp about 6 months ago and it's getting worse. I cannot even close it without the right and left sides of the lid sticking up. No longer retains super cold drinks. I notice that they are still selling this model, but with a different lid. Hmmmmmmm. You think they would recall the product. I can add images if anyone asks.
Customer review from coleman.com
Response from coleman.com
Hello, It sounds as though your Classic Series 100-Quart Wheeled Cooler has not performed as intended. This is not the experience we would like you to have with one of our items. Please reach out to us via our official "Contact Us" website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Our product specialists will be more than happy to help you. Thank you!
Good cooler - as advertised - very heavy when full
Product is as advertised and is a great value for the price - much heavier to haul around than I thought - beware when moving distances (tailgating)
Customer review from coleman.com
Disappointed
Only used it 1 summer, & the lid is so warped, it won’t shut, & is worthless
Customer review from coleman.com
Response from coleman.com
Hello! Thank you very much for your feedback on our 316 Series™ 100-Quart Wheeled Cooler! We are very sorry to hear about the warped lid and we sincerely apologize for the inconvenience! It should not have happened! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via our official "Contact Us" page. Thank you! Coleman Consumer Care
Good familiar product
I love the Coleman brand stuff nice I was a kid. Usually built tough for the outdoors. Overall it got the job done. One negative was the band to keep the cooler top open was tight so it kept closing when u was trying to load stuff in it. Thought I’d stretch it slightly and the band snapped ☹️. Now the hinges on the cooler seem a little loose. But I’m fine with it
Recommends this product
Customer review from coleman.com
Great cooler!
Perfect size for a BBQ. Kept the meat cold all day for use as we needed it in 98 degree weather.
Recommends this product
Customer review from coleman.com
Works
Very pleased.. replaced but still using one from 25 years ago... So I know it's going to work and last
Customer review from coleman.com