Skylodge 8-Person Instant Camping Tent
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Product details
Web ID: 2363634247 reviews
Not reliable and not repairable
Don't bother with the "instant" technology, and probably the company! Remember, when you camp, your tent is probably the most crucial element unless you like sleeping under the stars. Failure here can ruin a trip . . . fast! We only used this tent FOUR TIMES before a pole failed and broke. Also, instant tents CANNOT BE FIXED! No replacement poles possible. So, not reliable and not repairable. That should be a non-started for anyone. Finally, this was my second try with a Coleman instant tent. Now I'm the dummy for not learning the first time.
Customer review from coleman.com
Response from coleman.com
Hello Bruce, Thank you for sharing your feedback on our Skylodge™ 8-Person Instant Camping Tent. We’re truly sorry to hear that your tent didn’t hold up as expected and that it impacted your camping trip. We understand how critical reliable gear is in the outdoors, and we regret that this product didn’t meet your needs. Your feedback regarding the pole failure and lack of replacement parts is important, and we’ve shared it with our product team for review. While instant tents are designed for convenience, we recognize that durability and repairability are just as essential. If you require our assistance, please reach out to us directly via the "Contact Us" form on our website. We’re available Mon.-Fri. 9am -5pm Eastern Time. Thank you! Coleman Consumer Care.
Fragile Poles
I purchased this tent for a camping trip in colorado. It is a beautiful tent and had no problems all weekend until it was time to take it down. One of the poles snapped. Mind you, this was our very first use. Very disappointing considering it was brand new.
Customer review from coleman.com
Response from coleman.com
Hello, thank you for your feedback, and we are truly sorry to hear about your experience with the Skylodge™ 8-Person Instant Camping Tent. We are glad to hear that the tent performed well throughout your camping trip and that you found it beautiful and functional during use. However, we understand how frustrating and disappointing it must have been to encounter a broken pole, especially on your very first use. That’s certainly not the experience we want our customers to have with a brand-new Coleman® product. All our tents, including the Skylodge™ series, are designed and tested to meet rigorous quality and durability standards. However, damage can sometimes occur due to environmental factors like uneven tension, sudden shifts in weather, or improper packing/unpacking techniques. That said, a pole snapping on first use is not something we take lightly, and we appreciate you bringing this to our attention. If you haven’t already, we encourage you to reach out to us directly by filling out the warranty claim. Thank you again for choosing Coleman. Your feedback helps us continue to improve our products and the camping experience for all our customers. If you require assistance with the product, please contact us directly via our official Coleman website contact US page https://www.coleman.com/support/contact-us or through Live chat, and we will be happy to assist you. Thank you and have a good day! Coleman Consumer Care
Great summer tent
This tent is super easy to put up and take down. There is plenty of room for realistically up to 4 persons. The optional room divider makes this even nicer. What sold me on this tent are the large windows and 4 way ventilation. It also has the option of having one half of the tent be a screened in porch. The only change I would make for this tent is to make the door a D style door, although the zippers work better than any tent the I have ever had. I love that you can just pull on the windows and they open. The door will do that if you first open it part way. Overall I am very pleased with this tent.
Recommends this product
Customer review from coleman.com
Not waterproof
We bought this a year and half ago and used it once. This tent goes up easily even for 2 elderly people. However, on our second camping trip that was to be extended travel, the first night it rained a slow steady rain for several hours and the tent was not waterproof. All the sides were seeping water which then left puddles in the bottom of the tent. Everything was wet. We threw the tent away at the campsite and had to resort to hotels. If your weather is clear and sunny this is a good choice.
Customer review from coleman.com
Response from coleman.com
Hello, Thank you for sharing your feedback on our Skylodge™ 8-Person Instant Camping Tent. We're glad to hear that the tent was easy to set up, and that it served you well in clear weather. However, we sincerely regret that it did not hold up in the rain. A tent should provide reliable shelter, and we understand how frustrating it must have been to deal with water seeping in during your trip. We appreciate your feedback and will take it into consideration to improve future designs. Should you require assistance or you have more feedback, please feel free to reach out to us directly using the 'Contact Us' form on our website. We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. Thank you, Coleman Consumer Care.
Doesn’t hold up to basic use
Broke with the first use. Tent looked like it was straining the struts when put up. One of the sewn seams was already coming apart. When taking it down, the plastic hinge locked up and the strut buckled. Got one use out of it, now it’s junk. Sad. Also the instructions were extremely hard to follow and only to in Spanish for some reason.
Customer review from coleman.com
Response from coleman.com
Hi! Thank you for taking the time to share your feedback regarding the Skylodge™ 8-Person Instant Camping Tent. We regret to hear about the issues you experienced with the product. Your concerns about the structural integrity and the instructions provided have been noted. We strive to ensure all our products meet high-quality standards, and your feedback is crucial in helping us identify areas for improvement. Your tent has a 1-year limiter warranty, therefore we encourage you to fill out a Warranty Claim on our website, so we can look into this further. https://www.coleman.com/warranty-information.html Thank you!
Leaks amd breaks easily.
Very easy set up as promised, and I loved the large windows. However, I've used this tent twice and one of the poles has already bent, the tent is still usable but that pole no longer folds up properly. I've not been rained on in this tent yet, but while testing it's waterproof abilities with a hose, this tent dripped from all three back windows. Very disapointed.
Customer review from coleman.com
Response from coleman.com
Hello! Thank you very much for your feedback on our Skylodge™ 8-Person Instant Camping Tent, Blackberry! We are very sorry to hear about your experience with it and we sincerely apologize for the inconvenience it caused for you! It definitely should not have happened! We would like to have a chance to make this right for you, that is why we strongly encourage you to reach out to us directly via https://www.coleman.com/support/contact-us. Thank you! Coleman Consumer Care
Response from coleman.com
Hello. Thank you for providing feedback on our Skylodge™ 8-Person Instant Camping Tent, Blackberry. We are glad to hear that it is very easy to set up as promised, however we are very sorry to hear that the tent leaks and breaks easily, this is not the kind of experience we want you to have at all. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review. Your Skylodge™ 8-Person Instant Camping Tent, Blackberry has a 1- Year Limited Warranty, to initiate the warranty claim, please follow this link: https://www.coleman.com/warranty-information.html. If you require further assistance, please do not hesitate to get in touch with us directly. Reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Coleman® Consumer Care
Easiest set up ever, front door could be better
Definitely the easiest tent I've ever set up. Most details were very thoughtful with the goal in mind of fast and stress-free set up, easily completed by one person. The top below the canopy is entirely mesh, so while it would probably be very breathable during the summer, you must put the canopy up for privacy and for the slightest chance of rain. However, there are two features that keep this from being a five-star tent. I had a few problems with the door: the zipper gets caught continuously. I did not have a single perfect open/close of the door. 100% fail rate. I really loved the bendable poles that went in the Evanston (my previous tent) door, they made it open almost like a hinge. That is the perfect feature for kids that run in and out a lot (let's face it, camping is exciting!) There are also no inside ties for the main door. Obviously, you want it closed most of the time for bugs, but the times you need it to stay open and tied down are crucial, like load-in. You don't want to snag or trip on the door while carrying things. There is a weird pocket on the floor of the front wall, presumably for the door, but it's completely inconsequential. Speaking of pockets, that is my only other complaint about this tent. All of the personal belonging pockets are located toward the rear of the tent. If you use the curtain to separate the inside into two rooms, there are no pockets at all in the front room.
Recommends this product
Customer review from coleman.com
Expensive because it lacks durability
After 1.5 years this tent suddenly stopped closing one of its telescoping poles, and the water proof bottom shows excessive wear. It’s been used 4 times and sits in an air control room the rest of the time. Completely disappointing.
Customer review from coleman.com