Men's Jerry Fedora Hat
Product details
Web ID: 19014731Hats OK. Shipping terrible.
The hat is OK. The service to get it is terrible. I ordered the hat online, because I knew it is out of style, but its for a person who doesn't care about that. Anyhow, the delivery took a while, and when it came, I was very disappointed. The hat was stuffed into a plastic shipping envelope, which the post office person stuffed into my mailbox, destroying the shape of the hat. I think a box would have been more appropriate. It was obviously a floor sample, as the theft prevention button was still in it, and it was somewhat dirty. I had to take it to the mall, and get the button removed. They offered a return, but when they looked, they didn't have any in stock, the hat I had was shipped from upstate New York, so I kept it. I'll have it cleaned.
Response from Macy's
Dear valued customer, We appreciate your recent purchase and feedback about your shipping experience. If you still have questions, or want more information about our shipping and delivery policies, you can visit our help center or call us at 1-800-289-6229, 9am-12am ET, 7 days a week. Thank you and happy shopping, Macy’s Customer Service
Nice hat
Fits well. Brin s little smaller than thought but still nice
Recommends this product