Eraser Issue
Hello. I have one of these take note highlighters but for some reason it doesn't erase. I don't know why it isn't erasing and would like a product replacement or crayola credit.
Recommends this product
Customer review from crayola.com
Response from crayola.com
Hello, Julian. Thanks for making us aware of the issue with your Crayola Take Note! Erasable Highlighter. We're sorry for the frustration you experienced trying to use the erasing feature and we'd be happy to help. Please contact us at 1-800-CRAYOLA. Looking forward to hearing from you!
0/5 Do NOT Recommend
I was so excited to try the erasable highlighters as a 44-year old Crayola kid, but the eraser was useless on the Mermaid Wave color I chose. The eraser actually worked better on a random swag bag highlighter from one of our corporate partners.
Customer review from crayola.com
Response from crayola.com
Thank you for sharing your honest feedback on the Crayola Take Note! Erasable Highlighters. We’re sorry to hear this product didn’t meet your expectations. Our goal is to inspire artists with tools that bring their ideas to life, and it’s important for us to know when that doesn't happen. Your comments will be passed along to our Take Note! Team for review. Our Consumer Care Team is here to learn more about your experience and provide further assistance. Please contact us at 1-800-CRAYOLA. - Chris, Colorful Care Team
Erasers don't work!
My daughter bought 3 packs to gift as Valentine's for her class. We were so disappointed to discover that most of the erasers do not work! They do not erase. Only the yellow and purple erased. Very disappointing!
Customer review from crayola.com
Response from crayola.com
Thanks for taking the time to share your honest feedback, and we can completely understand your disappointment, especially when these were intended as special Valentine's gifts for your daughter's class. So we can learn more about your experience and assist you further, please contact us at 1-800-CRAYOLA.
Color would be great but too dark
I love erasable highlighters . I especially hate when the highlighter makes my letters run or you can hardly see it .i was a little disappointed with the purple blue Ang green color bc you can hardly read what’s highlighted . Also my orange is practicing dried out and I just got them today , the two stars only because the eraser is awesome .
Customer review from crayola.com
Response from crayola.com
Thanks for taking the time to share your honest feedback. Although, we're glad to hear you're enjoying the eraser, we can completely understand your disappointment. We want you to have the most vibrant tools for all of your creations! So we can learn more about your experience and assist you further, please contact us at 1-800-CRAYOLA.
Great at first, but they dry out too quickly!
I am a high school teacher, and I love using these erasable highlighters to grade my papers. I always mark the correct answers by highlighting them, and then students can make corrections. I definitely make some mistakes here and there though, so I always appreciate the ability to erase my highlights when I accidentally mark the wrong answers as correct. However, every set of these highlighters I've used dry out extremely quickly. I can usually get through two sets of tests before they cannot be used any more. Is there any way to make the highlighter ink stronger so they do not dry out so quickly and need to be replaced with a brand new set? I have probably gone through at least five sets of these markers and they always need replaced. I would sincerely appreciate it.
Customer review from crayola.com
Response from crayola.com
While it is great to hear how helpful Crayola Take Note! Dry Erase Highlighters are to correct papers, we are sorry for your frustration with the ink drying running out quickly. Our Consumer Care Team would like to learn more about the issue and assist you further. Please contact us at 1-800-CRAYOLA. Looking forward to hearing from you.
Buy them!
I love them! They are absolutely amazing. I use them for everything.
Recommends this product
Customer review from crayola.com
Erasable Highlighters for young piano students
I let my young piano students use these to mark on their music. Once they have learned the music, we erase the marks.
Recommends this product
Customer review from crayola.com
Response from crayola.com
What a fantastic idea, Shelli! We're so glad the Take Note! Erasable Highlighters have worked well for your little pianists. Surely they've been hard at work practicing their music, and look forward to erasing their notes. Wishing you all the best for bright & colorful days ahead!
Um. Does absolutely nothing.
What? Lol. I tried these on several different papers. Did not even lighten the highlighting. Like at all. Does it need some type of magic paper? I used the same pen for highlighting and erasing. Is this a joke?
Customer review from crayola.com
Response from crayola.com
Thank you for taking the time to share this review. Each of the Crayola Take Note Erasable Highlighters has a clear tip to allow you to erase the highlight on demand - no magic paper required. When something doesn't work as expected it is a let-down. We are sorry this was your experience with this product. We'd appreciate the opportunity to hear from you so we can learn more about the issue and make this right. Please contact us at 1-800-CRAYOLA.