Ultimate Light Board
Product details
Web ID: 20298253Perfect for all ages!
I got this for my 9 year old and she loves it! We just use some window cleaner and a paper towel and everything wipes right off no problem! I even played with it and we made some fun drawings together.
Recommends this product
Customer review from crayola.com
Terrible to clean off
2 of my kids each got one of these and they do NOT wipe clean, I've tried everything and it's all stuck on it
Customer review from crayola.com
Response from crayola.com
That isn't the creative adventure we had in mind for your children. We are sorry your experience with the Crayola Ultimate Light Board has been a frustrating one. Our experts suggest using a disinfectant wipe to clean off the drawing surface and then going over with a dry cloth to pick up the excess moisture and residue. If this tip doesn't do the trick, please contact our Consumer Care Team for assistance at 1-800-CRAYOLA.
Did not work
Got it for Christmas for my daughter and it does not light up. Changed batteries three times and still does not work.
Customer review from crayola.com
Response from crayola.com
This doesn't sound right! We are bummed to hear that your Ultimate Light Board is not working as it should be, even after trying different batteries. So our team can learn more and help make this right, please contact us at 1-800-CRAYOLA. Looking forward to speaking with you soon. -Taylor, Colorful Care Team
Poor quality with scratches
Came with scratches and it looks foggy when you turn on the lights you can’t even see the picture . It was given to my son for a Christmas present . The picture on the box and the actually product are completely different since it does not work properly
Customer review from crayola.com
Response from crayola.com
We're sorry to hear the Ultimate Light Board didn’t meet expectations, especially as a Christmas gift for your son. That’s not the glowing experience we aim for. Please give us a call at 1-800-CRAYOLA so we can look into this further and help make it right. -Taylor, Colorful Care Team
Avoid
Terrible product. Very hard to clean. The entire screen scratches from cleaning with a wet microfiber cloth. Any child will make it unusable within a week
Customer review from crayola.com
Response from crayola.com
Thanks for sharing your experience with the Crayola Ultimate Light Board. We want every creation to shine bright, and appreciate you letting us know how we can improve. We'd love the chance to learn more and help. Please reach out to us at 1-800-CRAYOLA so we can assist further! - Chris, Colorful Care Team
All scratched and marked
Purchased this for my 5 year old for Christmas, super disappointed that as I took it out the box it was already scratched and marked.
Customer review from crayola.com
Response from crayola.com
It's disappointing to hear that your Ultimate Light Board arrived scratched and marked—especially for such a special gift! We understand how frustrating that must have been. Quality is important to us, and we’d like to help make this right. Please contact us at 1-800-CRAYOLA so we can assist further. -Taylor @ Crayola
All scratched up!!
Wow! Bought brand new for my 6 year old that loves to draw. Was extremely disappointed that the screen already looked all scratched up. I usually pretty good at reading reviews before I purchase things and I really wish I would have this time. I would have already knew this was an issue and wouldn’t have spent my money on it.
Customer review from crayola.com
Response from crayola.com
We appreciate you taking the time to share your experience with the Ultimate Light Board. It’s disappointing to hear it didn’t arrive in the condition you expected—especially when it was meant for your little artist. We’d love the chance to learn more and make this right. Please reach out to us at 1-800-CRAYOLA so our team can assist further. -Taylor, Colorful Care Team
Don't Buy
I just bought this for my 6 year old daughter’s birthday. Neat idea and looks really pretty…. until you go to “wipe off with a damp cloth”. This did NOT work. The attached image was taken after 10 minutes of two strong adults wiping with a “damp cloth” and a whole lot of elbow grease. Still marks remained from the markers provided! I have no earthly idea what type of magical water other reviewers are using to ‘easily’ wipe away this board. Crayola has failed in this design. Unless you want your child’s “doodle” to be permanent, then this tablet does not fulfill as advertised even when used exactly per instructions. It is certainly NOT possible for a child use this toy as intended without unreasonable physical exertion from an adult or possibly……body builder.
Customer review from crayola.com
Response from crayola.com
Thank you for sharing your review of the Crayola Ultimate Light Board. We understand how frustrating it can be when a product does not meet your expectations. The markers are designed to clean easily from the board, and we are sorry to hear that your experience did not reflect this. Our Consumer Care Team is ready to assist you with this issue. Please contact us directly at 1-800-CRAYOLA. We look forward to helping you resolve this and hearing from you soon! -Chris, Colorful Care Team