CREED3-Pc. Silver Mountain Water Atomizer Refill Set

Do not buy large bottles of creed from Macys

I am extremely disappointed with my experience purchasing Creed from Macy’s. I have owned Creed fragrances before, and this was not consistent with authentic, new retail stock. The box arrived already opened and torn, with incorrect and covered labeling. The bottle itself showed visible scratches and the fill level was noticeably lower than what is typical for a brand-new Creed bottle. When I contacted customer service, I was assured a replacement would resolve the issue. Unfortunately, the replacement arrived in the same condition — opened box, incorrect packaging, scratched bottle, and questionable presentation. Luxury fragrances at this price point should arrive sealed, pristine, and consistent with the brand’s retail standards. What I received twice did not meet those expectations and raised serious concerns about authenticity and quality control. For a retailer like Macy’s, this experience was unacceptable.