Cubic Zirconia Cross 18" Pendant Necklace in 14k Gold
Product details
Web ID: 11922630Stunning Sparkle
Not too flashy...simply elegant. I chose to swap out the chain since it is very delicate. It looks beautiful on and I love it!
Should not be sold
I bought this cross pendent for my granddaughter's 16th birthday. The chain came tangled. I untangled it now Now my granddaughter tells me the cross broke in half and I cannot get a refund. I feel cheated.
Very pretty, but chain is way to thin.
Pretty
Pretty but it broke within 2 weeks of buying
It’s a very pretty necklace but it’s fragile. The cross could be bent very easily and one the “arms” of the cross broke off just 2 weeks after I bought it after getting caught on something.
Response from Macy's
Dear Valued Customer: Thank you for your interest in the Cubic Zirconia Cross Pendant Necklace. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
First time I work the necklace, cross fell off unnoticed and got lost. Don't waste your money, guess I can't return a lost, item un sturdy item.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Love this cross
Very very Small
The necklace and pendant is so small and the necklace it self is very very thin I was afraid to take it out the box returning
Recommends this product