Cubic Zirconia Doorknocker Drop Earrings in 14k Gold

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Product details

Web ID: 11625162
Give in to the glam of these elegant Swarovski zirconia doorknocker drop earrings.

  • Product Features

    • Set in 14k gold
    • Approx. drop: 7/8"
    • Post back closure
    • Sign up for Macy's WorryNoMore® Jewelry & Watch Protection program within 30 days of purchase. Before delivery, call Customer Service 1-800-289-6229 to sign up. After delivery, visit a Macy's store with your dated receipt and jewelry purchase to sign up.
    • Free in-store jewelry cleaning at participating Macy's. No purchase necessary. Does not include repairs or professional services.
    • Photo may have been enlarged and/or enhanced.

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • This item may not be shipped to P.O.Box, Palau, Puerto Rico, American Samoa, Armed Forces Pacific, Hawaii, Alaska, U.S. Virgin Islands, Marshall Islands, Guam
    • Returns accepted within 30 days of purchases with tags attached. Last Act items are final sale and sold “as is”. No returns, exchanges, or price adjustments allowed.
    • Fine Jewelry may ship in a pouch.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
    • Please call customer service for returns.
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Ratings & Reviews

2/5

4 star ratings, 3 reviews

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25.0% of reviews have 5 stars
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0.0% of reviews have 4 stars
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0.0% of reviews have 3 stars
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0.0% of reviews have 2 stars
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75.0% of reviews have 1 star
3

On average, customers rate the Runs small/runs large of this item as Neutral.

On average, customers rate the Very lightweight/very heavy of this item as Medium weight.

3 reviews
Celia
1 year ago

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

Not good

After a few days of use, the bottom broke. They're supposed to be 14 karat Gold.

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

Helpful?
HORRIBLE
1 year ago

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

HORRIBLE

got the earrings today and they are rusty and shabby. this is not 14 k gold, definitely returning this poc

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the Very lightweight/very heavy of this item as Very heavy.

Helpful?

Response from Macy's

Jewelryteam1 year ago

Dear Valued Customer, Thank you for your interest. We understand you are not satisfied with your selection. If you are still within the time frame of the return, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service

solangel
3 years ago

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.

poor quality

after 2 days of use,suddenly brake the botton part brake

On average, customers rate the Runs small/runs large of this item as Runs large.

On average, customers rate the Very lightweight/very heavy of this item as Very lightweight.

Helpful?

Response from Macy's

7423 years ago

Dear Valued Customer: Thank you for your interest in the Cubic Zirconia Doorknocker Drop Earrings. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service