Coffee Plus® 12-Cup Coffeemaker & Hot Water System CHW-16

4.6 (392)
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Product details

Web ID: 12674951
Enjoy convenience in a compact footprint with this dual system from Cuisinart, a full-size, programmable coffeemaker with hot water service from a separate reservoir.
  • Product Features

    • Fully programmable, with 24-hour advance brew and one- to 12-cup settings
    • Separate reservoir and spout for hot-water system
    • Adjustable warming temperature control and auto shutoff
    • Gold tone, commercial-style permanent filter
    • Removable drip tray
    • Charcoal water filter
    • Approx. dimensions: 7.13"L x 13.39"W x 14.7"H
    • WARNING: Do not use any power adapter, charger or cords other than those included with your product. Using incompatible, counterfeit or non-certified accessories can cause fire or accidents. Contact the manufacturer for replacements.
    • This product contains aluminum, nickel, chromium, manganese, iron and phosphorus and zinc
    • For more information about chemicals in this product visit: https://shop.cuisinart.com/chemical-disclosure
    • Metal/plastic
    • Hand wash
    • Imported
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item may not be shipped to District of Columbia
    • Returns must be within 30 days of purchase in the original packaging and in salable condition.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • For complete details, see our Shipping and Returns policies.
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Ratings & Reviews

Here's what customers think
  • The product offers excellent performance and versatility, brewing great-tasting coffee while also providing a convenient hot water dispenser for making tea, hot chocolate, and other beverages.
  • It has a sleek, compact design that saves counter space and is durable and easy to use, with programmable features.
  • While a few customers reported issues with the hot water system, the overall sentiment is overwhelmingly positive, with customers appreciating the all-in-one functionality and ability to brew coffee and dispense hot water simultaneously.
AI-generated summary from 288 customers reviews.

4.6/5

392 star ratings, 288 reviews

Write a Review
77.0% of reviews have 5 stars
302
13.8% of reviews have 4 stars
54
3.1% of reviews have 3 stars
12
1.8% of reviews have 2 stars
7
4.3% of reviews have 1 star
17

45 customer images

288 reviews
Angel C.C.
6 days ago

The best coffee I’ve ever made!

When I heard that dreaded shatter in our kitchen, I knew my husband shattered the carafe for our CHW-12. It was a housewarming gift from my parents when I moved into my first place 9 years ago. Tempted to replace the carafe itself, my husband persuaded me to buy this one. And HOLY MAGIC BEAN JUICE!!!!! The BEST tasting coffee I’ve ever made at home! This take up less space than the old one, makes less noise, and the added features to clean and care for it?! Let’s just say I’ll be keeping this for the next 10+ years!!! Absolutely loved my old Cuisinart - love her upgraded new model even more!!!

Recommends this product

Customer review from cuisinart.com

Amy Beth
8 days ago

Not happy

Wanted it for the programmable factor and can’t hwt it to work ):

Customer review from cuisinart.com

Response from cuisinart.com

Cuisinart7 days ago

We’re sorry to hear you’re having trouble with the programmable feature and understand how frustrating that can be. We recommend reviewing the programming steps in the instruction manual to ensure the clock and auto settings are properly set before use. If you’re still unable to get it working, please contact our Consumer Assistance Center at 1-800-726-0190 Ticket #8900542460 so we can walk you through the setup. We’re committed to helping you enjoy the full convenience your unit was designed to provide.

sharon
8 days ago
from Texas
Verified PurchaserYes

Not my favorite.

I like Cuisinart coffee makers. However, this one is a little bulky. It rectangular shapes takes up more space than I anticipated. The hot water dispenser is okay, but the water is not as hot as I like.

Helpful?
Mia & W. Scott Woods
10 days ago

Will definitely buy again!

Great coffee maker-the water level is easily seen because it is on the side-very convenient! The hot water feature is a nice bonus for brewing tea, instant oatmeal, or a cup of instant decaf! Makes great tasting coffee in a timely manner-I couldn’t be happier with this coffee maker! Possibly the best one I’ve ever owned! Will definitely buy again!

Recommends this product

Customer review from cuisinart.com

Miguel Languidey
13 days ago

Reliable and Efficient

Great quality in the coffee and filters do their job, easy to set up and depend on for your caffeine needs.

Customer review from cuisinart.com

RMYI
13 days ago

Wish they hadn't changed it

Really wish they hadn't changed the style of this type of maker. Had the model before but after years the hot water dispenser became noisy and wouldn't consistently work, that was our second one. They do last a long time though. New model - water dispenser is noisy and coffee maker is shaped different which takes up room on my counter depth. Coffee and water are both hot, but not really happy with this design.

Customer review from cuisinart.com

Response from cuisinart.com

Cuisinart11 days ago

Thank you for your continued loyalty and for sharing your honest feedback — we’re glad to hear the coffee and hot water performance are meeting expectations. We understand how design changes and dispenser noise can impact your overall experience, and we’d like to learn more about what you’re noticing, as certain sounds can be related to normal heating or priming functions. Ensuring the unit is placed on a level surface and that the water reservoir is properly seated may help reduce operational noise. Please contact our Consumer Assistance Center at 1-800-726-0190 and so we can further assist and review your concerns.

External reviewer
14 days ago

Narrower & still makes Fabulous Coffee!

The design is more attractive than the past coffee makers. It’s great having the hot water option for tea, chocolate, oatmeal, soup, etc. it’s simple to set up & run. There are filters & a reusable one so you don’t need to purchase coffee filters unless you are lazy & just want to dump the whole filter out. These coffee makers just keep getting better!!

Recommends this product

Customer review from cuisinart.com

J. Lagoe
17 days ago

Coffee/ hot water pot

It’s working beautifully. The coffee tastes great and the water heats quickly. It was very easy to set up and it looks great on my coffee station.

Recommends this product

Customer review from cuisinart.com