Coffee Plus® 12-Cup Coffeemaker & Hot Water System CHW-16
Product details
Web ID: 12674951Excellent Coffee Maker!
Excellent coffee maker! The coffee and hot water systems are separate. Making hot chocolate, etc. is so much easier because I don’t have to use the microwave. Highly recommend! The price is very reasonable too.
Recommends this product
Makes HOT coffee
This coffee maker makes hot coffee and keeps it hot. This coffee maker allows you to choose the temperature of the coffee- low, medium, or high and I always have it on high. We really don't use the hot water system
Recommends this product
Customer review from cuisinart.com
Happy happy
I’m so pleased with my new coffee pot 👍🏼❤️
Recommends this product
Morning sunrise & midnight star.
It's so nice we bought it twice!! One for our main residence and one for our condo.
Recommends this product
Customer review from cuisinart.com
Cuisinart Coffee Maker
I am very well pleased with the Cuisinart Coffeemaker I purchased.
All day happiness
so happy with the upgrade to the newer model. Although I prefer warm weather, I am looking forward to “teatime”, coffee has been splendid each morning.
Recommends this product
Customer review from cuisinart.com
Hot water dispenser does not work
Bought this anticipating our company we recently had would love the hot water feature for tea. I didn’t try it before hand as it was a Cuisinart. We tried for 2 days and could never get any water out of it, although I use it daily for coffee. My return window is over, but I’m going to try anyways.
Response from Macy's
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
    
Loved and changed my mind
Not working very well after a week. Beeps that it’s finished and then when you grab the pot, the rest of the coffee is just pouring out of the spout.
Response from Macy's
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900372186. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team