TOB-260N1NAS Chef's Convection Toaster Oven Broiler
Product details
Web ID: 1524705Breaks after warranty period
This is a great product when it works. Unfortunately, shortly after warranty the thermocouple is failing and no replacement parts are available. The oven heats dangerously hot and never turns off the heating elements. Food is burnt to a crisp or literally on fire. Unit is being sold right here on the manufacturer's website but they claim it's discontinued and no parts are available. What a trash company.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you've had with your Toaster Oven. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331574. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team .
can't replace broken parts, they aren't available
This has been a great toaster oven but the thermostat died and even though the toaster oven is still for sale, there are no parts available for it.
Customer review from cuisinart.com
Response from cuisinart.com
Hello- We are so sorry to hear about the trouble you've had with your Toaster Oven. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331575. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Great toaster oven
Baked a 13 x9 chocolate cake and biscuits perfectly and better than my built in oven. Very pleased with its performance.
Customer review from cuisinart.com
Beautiful appliance!
My wife and I bought one of these 6years ago. We loved the cooking capabilities. We decided to replace that one with a new one just because of the original one was starting to show its age internally. I would recommend this convection toaster oven to anyone wanting to produce some great meals and not have to turn your main oven on.
Recommends this product
Customer review from cuisinart.com
Many great features!
The Cuisinart Chef's Convection Oven was a good buy. I am just learning about and using all the features, but so far I am very pleased. The only thing I was disappointed about is that I cannot fit my 9X13 dishes in the oven because of their handles. I was thinking the oven's width would allow for it since I received a 9X13 pan with the oven. It doesn't have handles, so it works fine. I like the speed convection setting which allows food to cook faster than normal. I'm sure I will enjoy the other features once I use them.
Recommends this product
Customer review from cuisinart.com
Dependable, reliable, problem free for many years.
I bought this unit as a replacement for an existing Cuisinart Chef’s Convection Toaster Oven I purchased years ago. The older unit is still functioning but I wanted an upgrade to a newer unit.
Customer review from cuisinart.com
Love my Cuisinart Chef’s Toaster Oven
I purchased a month ago. Fabulous size and amazing features! I’ve always had Cuisinart toaster ovens. This one surpasses all!
Recommends this product
Customer review from cuisinart.com
Functions very well and is easy to clean. Takes a little getting used to the door catch for the shelf but not bad.
Customer review from cuisinart.com