Helium DLX Softside Luggage Collection, Created for Macy's

3.4 (25)
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Product details

Web ID: 10384084
Form and function collide as the DuraTec™ fabric construction looks sophisticated while Delsey's patented Zip SECURITECH® keeps your belongings safe. Designed for the savvy traveler, the Delsey Helium DLX Softside Luggage Collection features smooth rolling Dual-Density Silent-Core™ wheels to keep you effortless on the go.

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Ratings & Reviews

3.4/5

25 star ratings, 20 reviews

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48.0% of reviews have 5 stars
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8.0% of reviews have 4 stars
2
12.0% of reviews have 3 stars
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0.0% of reviews have 2 stars
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32.0% of reviews have 1 star
8

5 customer images

20 reviews
Debby
2 years ago
from Missouri

already ripped

I only used this 3 times and the stitching on top by lock is frayed and loose. It’s not a stress point on the bag. Delsey doesn’t have any warranty that will cover a repair or replacement. The customer has to pay to return it for a possible repair at the customer’s cost. I don’t recommend this brand. It’s cheap and a waste of money. I wasted over $150 for this one piece.

Suzanne V
3 years ago
from RI
Verified PurchaserYes

Fabric torn

After 1 flight the suitcase tore. I gave this as a gift and this happened. I have other Delsey products and were fine, just this model tore.

Wendi
3 years ago

Run away!

These are terribly made - they are falling apart after three uses and losing their structure. Stay away from Delsey's soft sided suitcases! I contacted Macy's and because it was past the 90 days they would not stand behind the item. I have used them three times and they are ready to go into the garbage.

ARR
3 years ago
from NY
Verified PurchaserYes

Sturdy and easy to maneuver

Bought black. Well constructed. Love the wheels.

Evelyn
3 years ago
Verified PurchaserYes

Product exactly as requested.

Exceptional processing and shipping time.

A traveler
3 years ago
from California
Verified PurchaserYes

Bad quality.

It ripped in the top the first time I used it and one of the interior zippers broke immediately.

Vicky
3 years ago

Buyer beware!

horrible, flimsy, ripped at lock before first use! Will be returning. Buyer beware!!!

Coach
3 years ago
from Eagle Pass Texas
Verified PurchaserYes

Dos the Trick

I received the spinner on time. I really am getting a lot pf use out of it. I have a smaller carry on that was not doing the trick anymore. With the weather getting colder I was having to take extra bags to fit everything in. My new spinner not only hlods everything I need it is much lighter and stronger.