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I followed the size recommendations (M) and ordered accordingly. I needed one size larger (L). I ordered the size (L) and was sent an XL. I returned it and ordered a L once again, and once again was sent an XL. I returned all 3 and received credit for only 2, which I will now have to work out with Macy's. I hope I will get the credit since now Macy's takes the merchandise for return in-store and this vendor has to approve the return. I hope Macy's will stand by their receipt for return they offered me and check my credit card account with them that shows a return for 3 of these dresses and a credit for only 2. I will never order anything from Desigual again.
Faulty order and return process with Desigual
I followed the size recommendations (M) and ordered accordingly. I needed one size larger (L). I ordered the size (L) and was sent an XL. I returned it and ordered a L once again, and once again was sent an XL. I returned all 3 and received credit for only 2, which I will now have to work out with Macy's. I hope I will get the credit since now Macy's takes the merchandise for return in-store and this vendor has to approve the return. I hope Macy's will stand by their receipt for return they offered me and check my credit card account with them that shows a return for 3 of these dresses and a credit for only 2. I will never order anything from Desigual again.