Diamond Stud Earrings (1 ct. t.w.) in 14k White Gold
Product Details
Web ID: 11716674Disappointed with diamond stud earrings
I returned the diamond stud earrings the next day. They were totally opaque, very poor quality. I was very disappointed.
No very good
Not shiny and smaller than I expected for 1/2 carat each…I returned them
Response from The Macy's Team
Dear Valued Customer Thank you for your interest in this item. Because they are a genuine stone, the color and size is unique for every piece. We understand you are not satisfied with the color of your stone. If you are still within the timeframe of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
WARNING. ROBBED BY MACY'S.READ STORY
Let me start by saying nice earrings. You can however get 3/4 ct for less and you can't tell the difference really. Now to my issue. So I ordered 2 PAIRS for my wife and I to match. I get the pouch and for whatever reason felt it and realized there was ONLY 1 PAIR in the package!! I have continuously gone back and forth with Macys for months about this. Was even threatened to have my acct suspended/limited while they "investigate". My advice is simple. ORDER JEWELRY SEPARATELY. NEVER ORDER MORE THAN 1 ITEM AT A TIME!! Yes I am on the hook for an expensive item that i never received that wasn't lost in the mail or stolen off my steps but was stolen right from the company i bought it from. Hope this was helpful.
So disappointed
Ordered these online and when I rcv’d them they were only 1/3 carat. Went into the store hoping to exchange them but when I saw the quality of what they had, it was a big NO for me! Luckily I was able to return and get a full refund. Purchased a beautiful pair at another jewelry store.
Not the clearest diamonds.
I don’t recommend buying them since they are really cloudy
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Diamond Stud Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Awful quality
The earrings were cloudy and awful quality. They did not look like real diamonds at all.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Diamond Stud Earrings. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Nott sparkly and are only 0.8ct tw. No certificate
In the store they are sparkly, but that's only because of the lightning. I just read in a review that they come with a certificate, but I did not get anything with it. I have tried to get in touch with Macy's multiple times about this matter, but no luck!! I went to a local Jeweler and he said the total weight was 0.8. The: 'All gemstone carat weights (ct. t.w.), if mentioned, are approximate; variance may be .05 carat' is a false statement....
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Macy's Diamond Stud Earrings. These earrings are no longer sold with a diamond grading report. We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service
Diamond earrings
these earrings are stunning! I will say that I returned my first pair because it was cloudy but then the sales associates offered me the same pair but the brilliance was hundreds times better. I am so happy that I went into the store in person and was offfered a better pair with great brilliance and barely any flaw
Recommends this product