Women's Avenue Lux Loafers
Product details
Web ID: 14660995Comfy and cute
great shoes until after a few times wearing they began to peel and also squeak when walking.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
We're very sorry to learn this is happening with your loafers. We’re happy to say, we stand behind our products and offer refunds for defective items through our Defective Return Policy. Unfortunately, we cannot assist with repairs, nor send replacement parts or shoes. We apologize for any disappointment. We ask you to please visit our website's FAQ page to learn more about our Defective Return Policy and to download the Defective Product Return Form. Please read the instructions entirely, as there is important information to be aware of. If the item is deemed defective and you request a refund for shipping charges, shipping costs will be refunded by check (up to $20 USD) for Standard Ground Shipping only. Go to the page below and click on "My shoes are defective. Can I return them?": https://www.drschollsshoes.com/help/faq We appreciate your understanding and hope we're able to help!
Return Info not available
There was no invoice or way to return shoes. I think these were mismarked as to size. All my Dr. Scholl's shoes are 9 1/2, and the box is marked as this, but they are huge and not wearable by me.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
We are so sorry that your Dr. Scholl's Shoes "Avenue" loafers didn't work out. We understand that is disappointing. You have 45 days from the order date to request a return or exchange of unworn shoes via a Happy Returns Bar or a return label to return by mail. To review our returns policy and to initiate your return or exchange, please follow the instructions found at the page below: https://www.drschollsshoes.com/help/returns-and-exchanges We hope you find another Dr. Scholl's shoe that you like!
Comfortable Shoe
I bought this shoe in black. It is very comfortable and it lives up to the Dr, Scholl's name! I wish it was a little more fashionable, but it works great for everyday.
Recommends this product
Great comfort and style
Attractive and comfortable. Dress up or down. Love them!
Recommends this product
Customer review from drschollsshoes.com
Equally comfortable as it is stylish
I walk multiple stores, factories, and trade shows with concrete floors that require close toed shoes and these shoes are extremely comfortable but also stylish enough that I feel I can wear them for work but also out for dinner and brunch with friends. I highly recommend for anyone who is looking for a shoe that can transition with them throughout the events of their day while most importantly staying comfortable the entire day.
Recommends this product
Customer review from drschollsshoes.com
Stylish shoe that WORKS
My work requires me to do lots of walking on concrete floors and I recently wore this shoe to a trade show where I walked 7 miles a day over 3 days total - no aching feet, no blisters, no throbbing! I was able to easily wear these during the day then out to dinner that night without needing to change shoes. Highly recommend!
Recommends this product
Customer review from drschollsshoes.com
Rubbed my heel - couldn't wear them
These were not as comfortable as I had hoped. The back was a bit high against my heel/ankle and was rubbing from the moment I put them on. It was unfortunately, because I really liked the look of these shoes.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
Thank you for writing a review for Women's Avenue Lux Loafer . We are sorry to hear the shoes did not work out for you and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Dr. Scholl's Shoes Consumer Care Department at https://drschollshoes.custhelp.com/app/ask/ or by phone 800-558-7614 . Thank you for your review.
Comfortable, but weird sizing issues.
I bought the 7.5 and they felt way too small. Returned and got the 8's...which now feel way too big. I understand they are leather and may need some "breaking in," but the size difference is wild. I didn't want to be miserable for a week (or more if they didn't loosen up) wearing the 7.5, so I got the 8's, which loosened up way too much, so I then ordered some pads to make them fit better. The shoe is good quality and comfortable, but the sizing issue and having to "break them in" definitely makes the rating less than great. I don't think good shoes should change size that much.
Customer review from drschollsshoes.com
Response from drschollsshoes.com
Thank you for writing a review for Women's Avenue Lux Loafer . We are sorry to hear the shoes did not fit as expected and value your feedback. Please know that we do take your feedback seriously and have conveyed your concerns to the appropriate party in hopes that we can improve. We appreciate you reaching out, and hope you'll give us another chance. If you need further assistance, please contact our Dr. Scholl's Shoes Consumer Care Department at https://drschollshoes.custhelp.com/app/ask/ or by phone 800-558-7614 . Thank you for your review.