Dyson360 Vis Nav Robot Vacuum
Shipped and sold by Dyson
$399.99 (60% off)$999.99
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Product details
Web ID: 19383832More about the product
480 reviews
External reviewer
6 days agoGreat Vacuum Cleaner but could have better suction
We have owned robotic vacuum cleaners for the past 12 years or so. The Dyson is a good vacuum cleaner and does an excellent job for the most part. There are a few areas that could be improved, such as the suction. We own two other robotic vacuum cleaners with much better suction.
Recommends this product
Customer review from Dyson
Response from Dyson
Dyson Customer Service5 days ago
Thank you so much for taking the time to share your experience with us — we truly appreciate the thoughtful feedback. We’re glad to hear your robot vacuum has been performing well overall, and your long‑term experience with robotic vacuums makes your input especially valuable. We understand your point about suction and how important that is for a deeper clean. Feedback like yours helps us continue improving our technology, and we’re grateful you shared it with us. If there’s ever anything more you’d like to add or if you have questions about optimizing performance, we’re always here to help.
External reviewer
6 days agoThis is the greatest robot vacuum cleaner ever. I could not more strongly recommend this device.
Customer review from Dyson
Response from Dyson
Dyson Customer Service5 days ago
Thank you so much for sharing this with us — we truly appreciate your kind words. It’s wonderful to hear how much you’re enjoying your robot vacuum, and feedback like yours means a lot. We’re glad to know it’s been such a great experience for you, and we appreciate you taking the time to let us know. If you ever need anything or have questions down the line, we’re always here to help.
Dyson user
6 days agoLike it
I was hesitant to buy this, but I needed a tank that was easy to maintain, so I gave it a try After figuring out its logic, it was easy to use and is pretty reliable. Time will tell, but I’m happy so far.
Recommends this product
Customer review from Dyson
Response from Dyson
Dyson Customer Service7 days ago
Hi, thank you so much for sharing your experience with us. We appreciate you taking the time to leave such thoughtful feedback. It’s wonderful to hear that the tank has been working well for you and that once you got familiar with its logic, it became easy and reliable to use. We’re glad to know you’re happy so far, and your input truly means a lot. If you ever need anything down the road, we’re here to help.
Think twice
7 days ago from US
Lousy navigation
Not a very smart vacuum. Keeps getting stuck. Have to constantly manually move it.
Customer review from Dyson
Response from Dyson
Dyson Customer Service7 days ago
Thank you for sharing your feedback and rating. We understand how frustrating it can be when a vacuum doesn’t navigate as expected, and we’re here to help. We're committed to ensuring your Dyson delivers the experience you deserve, and we appreciate you pointing this out so we can improve. If you’d like to open up with us further, please reach out to our live chat or support team. We’re ready to assist and help make your experience even better. Your satisfaction is important to us, and we're always here to help you get the most from your Dyson. Thank you again for your valuable input.
Michael
7 days agoWorst robot vacuum ever. Do not buy!!!!!
Returning it as soon as I can. It could not map my home correctly after trying all the online tricks and suggestions. Once it finally did it does not clean just goes back to the charger. Worst robot vacuum ever
Customer review from Dyson
Response from Dyson
Dyson Customer Service7 days ago
Thank you for sharing your feedback with us. We’re truly sorry to hear about the trouble you experienced with your robot vacuum, and we appreciate you taking the time to let us know. Your comments have been acknowledged and passed along to our team, so we can continue improving. We’d really like the chance to help you further. Please reach out to us via live chat or phone support, and one of our specialists will be happy to assist you with troubleshooting or next steps. We value your experience and hope we can make things right for you.
deske
15 days agoImprovment needed
Very poor software, Lots of improvments needed. Won't ever buy a dyson robot again
Customer review from Dyson
Mak2403
16 days ago from Racine, Wisconsin
You’ll love it.
The more I use it the better it works. It does a very good job cleaning, and to empty the container couldn’t be any easier. It took several mappings to get it to know the house. I think it was due to bouncing over the wooden thresholds in each room, I put door mats over them and then it had no problem. Yes I did remove the mats after it learned the house. The robot tells you what it needs on the vacuum, and on the app. The only 2 things I’ve had to do is empty the container and clean the lower sensor. I really do love it. Filtration, and suction are excellent.
Recommends this product
Customer review from Dyson
Response from Dyson
Dyson Customer Service16 days ago
Thank you for your positive feedback! We're delighted to hear that your machine's cleaning performance, filtration, and suction have all impressed you, and that emptying the container is easy. It’s great to know the robot learning your home went smoothly after a few adjustments, and that managing it through the app has been helpful. If you ever have any questions or need support, please reach out; our team is always here to help. Thank you again for sharing your experience!
Consider other options
Great sale price. I see why now. Consider other options before buying this:
Customer review from Dyson
Response from Dyson
Hello, thank you very much for sharing your experience with us. We're sorry to hear you’re having second thoughts about the Dyson 360 Vis Nav, even with its attractive sale price. We understand that choosing the right product is important and sometimes requires exploring all your options. Please be assured that we’re here to support you and provide honest advice, our team is happy to answer any questions or discuss alternatives to help you make the best choice for your needs. We kindly request you to contact us through Dyson live chat or phone support, where we can guide you in detail. Thank you again for your feedback and for considering Dyson. We are committed to helping you find a solution that works for you.