Purifier Big + Quiet Formaldehyde BP04 | Prussian Blue/Gold
Product details
Web ID: 19709611Temperature + Sensor FAULTY
Terrible design and faulty placement of sensors. The way this item was designed is that the sensors were designed and placed within the machine too close to something that produces heat so the temperature sensor is always reading 5 degrees higher than the room! Whoever designed this must be a complete newbie at it because that’s not how this should have been designed. Without fail, 5 degrees higher than other dyson machines (trust me, I own 5 other dyson purifiers) and even compared to the Google Nest thermostat, it ALWAYS reads 5 degrees higher. Faulty design and terrible quality control.
Customer review from Dyson
Response from Dyson
Thank you for your feedback. We are grateful that you have chosen Dyson for your home and sincerely appreciate your continued trust in our air purifiers. We are sorry to hear about the inaccurate temperature readings on your current model, and we understand how essential precise sensor performance is for maintaining a comfortable and healthy environment. Your observations regarding sensor placement and heat interference are extremely valuable. At Dyson, we are committed to designing products that are innovative, dependable, and thoughtfully engineered. If you are open to it, we would be glad to explore this matter further, whether that involves reviewing your unit’s performance or providing guidance on calibration. Please feel free to contact our customer support team or send an email to askdysonUS@dyson.com with any additional questions. We wish you continued health and happiness.
The best air purifier money can buy!!
So far, I’m very happy with this air purifier. It has exceeded my expectations. It’s super quiet and I no longer see any dust flying in the air. I have a huge allergy to dust and this is so helpful. Also, with all the Canadian wild fires. It’s especially helpful in keeping our household air clean and fresh. This is worth every penny!!
Recommends this product
Customer review from Dyson
Great for allergies!
I am so happy with my purchase. The Dyson Purifier BIG & Quiet is an accurate representation. It's helped with my husband’s dog allergies. We have a hyperallergenic puppy but even with a hypoallergenic dog, he couldn't spend too much time on the first floor without having a mild reaction to our puppy, since having this purifier the allergies have subsided. I also love the design, it aesthetically pleasing and didn't clash with my furniture. Highly recommend this product, so worth every penny!
Recommends this product
Customer review from Dyson
Best cleaning product ever
We recently purchased the Dyson big and quite air purifier. Such a godsend. I can breathe again. The air feels and smell so clean. It is easy to use and you can Rollie into other rooms, I have no regrets!
Customer review from Dyson
Great looking purifier
A machine that reports what it is doing which I have confidence in. Even when I apply a cologne in another room it is not long before I hear the fan speed increase and the Purifier reports something in the air, removes it and returns to its normal operating state afterwards. Even kitchen smells are removed quickly and efficiently.
Recommends this product
Customer review from Dyson
Crackling sound within two weeks of usage
The air purifier works but within 2 weeks of usage, a sound started, like the rope of a hammock. It goes away for a couple of days when turn it off for a couple of minutes, but the crackling sound comes back after a couple of days.
Customer review from Dyson
Response from Dyson
Hello, thanks for your feedback on the Dyson Purifier Big + Quiet Formaldehyde BP04. We are glad it is working overall but sorry to hear about the intermittent crackling sound. That’s not expected and may be linked to airflow or filter behavior. We recommend contacting Dyson support for a quick check—they will help resolve it so you get the quiet performance you deserve. If you need further assistance or have more suggestions, please reach out to Dyson support. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
The airmuch cleaner
Cover large area and I use this at my belcony and it really make big difference when I smoke there.
Customer review from Dyson
Response from Dyson
Thank you for your review. We're glad to hear it's making a noticeable difference for your balcony space. It's great to know the coverage and performance are meeting your needs!
New purifier
I got this fan about 1 month ago. It’s by far the best Dyson has ever made. It’s super quiet and moves a lot of air. Great fan!
Recommends this product
Customer review from Dyson