WashG1 | Matte Black/Ultra Blue
Product details
Web ID: 21000037Great concept bad execution
Great concept bad execution, constant issues on my 2nd machine , thought this would make my life easier, really enjoyed it for the first few tries then just drama with every use , water leaking
Customer review from Dyson
Response from Dyson
Thank you for your review. We're sorry to hear about the issues you've experienced. Please don't hesitate to contact us directly on our support page at: https://www.dyson.com.au/dyson-support.
Doesn't require a great deal of effort to use.
Easy to use,does a good job.Important to keep the tray clean.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're happy it's doing a good job for you. Maintaining the tray is a helpful reminder!
Not the best option
Simplicity of the washG3 isn’t as simple as the Dyson stick vacuum. There is a lot of fuss to set it up and clean. It states that it’s self cleaning but that function needs you to clean it first and then it self cleans after that. There is no steam function and you’re meant to use a Dyson detergent but you can’t buy it anywhere and the water is cold. Overall it’s the first time I’ve been disappointed with spending the extra money for Dyson and if I could return it I would have.
Customer review from Dyson
Response from Dyson
Thank you for your review. We appreciate your detailed feedback and understand your concerns regarding the setup and cleaning process of the WashG1™. Your insights are valuable and help us continue to improve the user experience. If you'd like to discuss this further please reach out to our Team here: https://www.dyson.com.au/dyson-support.
Great everyday mop
I brought the washg1 because I hate moping.... Well that's changed now... I love it. With the dyson washG1 it's fun and it's so good to see all that dirt get mopped up. I think it's great it's always using clean water, with two rollers it resembles the two bucket cleaning systems that is the staple in industry and car cleaning The more frequently I use it the cleaning the dirt bins become... The longer I leave the clean days the dirty they are. So everybody mopping is how I am using this now. It's not a professional mop it's an everyday mop. My issues are that both side isn't edge to edge. Sometimes it leaks It does not pick up hairs all the time. It's a wet mop so you have to allow drying time maybe 5 min's. I hope washg2 will have a buff/dry function and it has edge to edge on both sides and picks up hairs better. It's difficult to recommend this product due to its price point but the more I use it the more I love it...
Customer review from Dyson
Generally very happy but every time I pick it up off the charging platform there is a puddle of water which I don't think is good. Also the rollers have proved very time consuming to clean and the red one keeps popping out.
Customer review from Dyson
Response from Dyson
Thank you for your review. We're glad to hear you're generally happy with the product and appreciate your feedback on the water residue and roller maintenance. If you’d like to discuss your feedback or troubleshoot together please reach out to our Team here: https://www.dyson.com.au/dyson-support
Dyson work horse.
Have had my Dyson mop for a few months now, and it does a very good job on day to day cleaning of my hybrid floors. More difficult, sticky stuff (like dog drool) is a bit harder to remove, and I have to go over the same area several times. The mop is very easy to use, typical of excellent Dyson engineering. It is important to keep it very clean and follow the maintenance steps often, and that’s not particularly easy, but overall, I love it, and am so glad I have it.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're glad to hear the Dyson mop is performing well for everyday cleaning and that you're enjoying its ease of use and engineering. Your feedback on handling tougher messes and maintenance is appreciated and helps us understand how to improve the experience.
Good performance in regards to its cleaning capacity. But it's kind of time consuming in maintaining after the use.
Customer review from Dyson
Response from Dyson
Thank you for your review. We're pleased to hear the vacuum delivers strong cleaning performance and appreciate your feedback on the maintenance process. Your insights help us better understand how to enhance the overall user experience.
Perfect for wood floors. Highly recommended.
Fantastic product. Cleans everything to perfection. Highly recommended. Very easy to use design.
Recommends this product
Customer review from Dyson
Response from Dyson
Thank you for your review. We're thrilled to hear you're enjoying the product's cleaning performance and user-friendly design. Your recommendation means a lot!