WashG1 Wet Cleaner | Matte Black/Ultra Blue
Product details
Web ID: 21000037Ratings & Reviews
345 customer images
Great performance
Machine is really good. However I was not aware that it needs to be cleaned after each use and not aware rollers need to be replaced. But a great machine. Does a good job cleaning
Recommends this product
Customer review from Dyson
Response from Dyson
Hi, thank you so much for sharing your thoughtful review. We’re delighted to hear that you find the machine’s performance impressive and that it does a great job cleaning. We truly appreciate your feedback about the cleaning and roller maintenance, as it helps us better support our customers with useful care tips. Your kind words mean a lot to us, and we’re glad the machine has been a positive addition to your home. At Dyson, we’re committed to ensuring our technology delivers both powerful performance and ease of use, and your insights help us continue to improve.
Difficult to clea
Have the mob and it works great but is difficult to clean and failed after 3 months but Dyson replaced it with a new one
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re glad to hear the mop worked well and that our team was able to replace it for you. We appreciate your comments about cleaning and will share them with our team. If you need any further assistance or tips, please visit our support page: http://ms.spr.ly/6424tLFB2.
Save your money
Don’t bother with this product. It will not save you any time. Cleaning the waste tray takes longer than getting out a mop and bucket, and it leaks after you have finished a cycle into the stand tray. Which defeats the purpose of buying it. I am really surprised Dyson you have designed such an awful product.
Customer review from Dyson
Response from Dyson
Thank you for sharing your experience. We are sorry to hear that the Dyson WashG1 has not met your expectations and that you have faced difficulties with its use. This is not the experience we want for our owners. We would like to understand more about the issues you have raised and provide support. Please reach out to our customer care team through the Contact Us page on our website, so we can assist you further.
Game Changer.
We purchased this 6 months or so ago - game changer for us with wooden floor and airbnb - highly recommend. In fact have three friends bought the same on our advice!
Customer review from Dyson
Response from Dyson
Thank you for sharing your feedback. We’re thrilled to hear your machine has been a game changer for your wooden floors and Airbnb, and that you’ve recommended it to friends. If you ever need tips or support, please visit our support page: http://ms.spr.ly/6428tL0Is.
Disappointed as we love the vacuums
The Dyson wash G1 does not perform as advertised. Unimpressed from the first use and stopped working on the second use. We are trying to return to the “approved” retailer and they tell us we need to go through Dyson and Dyson tells us we have to go through the retailer. (I believe the retailer is responsible but they have not responded)
Customer review from Dyson
Response from Dyson
Hello there, we understand that the Dyson Wash G1 has not performed as advertised, and it stopped working after very limited use. We attempted to return it through the approved retailer, but they directed us to Dyson, while Dyson directed us back to the retailer. We believe the retailer is responsible, but they have not responded. If we need assistance, we can contact Dyson directly by phone at 877-397-6622 or through Live Chat at http://ms.spr.ly/6429tLDK5.
water bottles are so thin, they cracked
a bit disappointed as the water bottles are so thin, they cracked at the top. the problem is the clean water bottle now leaks. otherwise it cleans well.
Customer review from Dyson
Response from Dyson
Thanks for sharing your honest thoughts on the machine! If you have any further questions or would like more support, our team is available to assist you. Contact us here: http://ms.spr.ly/6424t0ww2
Easy use and functional.
I bought this unit a few wks ago. Quick delivery. Cant say the instructions were the greatest but I just googled it. So far I’m loving this machine. If you have a bigger home the tanks may not be big enough. But good size my home they are perfect. It cleans the floor quite well. As I have a white Lino flooring at the moment which will be changed soon. So ya I would rate it a 9 out of 10 so far.
Recommends this product
Customer review from Dyson
Response from Dyson
Hello there, we’re so pleased to hear you’re enjoying the features and attachments of your Dyson styler it’s wonderful that they fit into your routine so well. We’re sorry to hear it feels a little hot at times, and we appreciate you sharing that feedback. If you’d like guidance on settings or the app, our live chat and phone support teams would be glad to assist you further.
So easy to clean!
So easy to guide around. So much cleaner and easier than using a mop or scrubbing. Love that I don’t have to pre-vacuum. Only downside is that the debris tray falls off occasionally.
Recommends this product
Customer review from Dyson
Response from Dyson
Hi there, thank you for sharing your experience it’s great to know your Dyson has made cleaning simpler and more effective. We regret that the debris tray has been giving you trouble, and we’d like to assist you with this. If you connect with our customer care team via live chat or phone, we’ll be happy to guide you through a solution.