Learning ResourcesEducational Insights Geosafari Day 'N' Night Ant Factory
Product details
Web ID: 7938032Do not buy!
Terrible purchase. You pay for the ant farm AND the ants. I was ok with that considering my son was so excited. The ants didn't even last a week! They buried the ants that arrived dead and then they all balled up and were slowly dying. Terrible!
Customer review from educationalinsights.com
Response from educationalinsights.com
Thank you for reaching out to us. We are sorry to hear that! Have you contacted the manufacture of the ants? They will be more than willing to send new ones. Here is their contact information. Let me know if you need help with that. LIFE STUDIES ,LLC 490 S 400 W HURRICANE, UT 84737 United States info@antsalive.com Ph: 435-986-8400
Terrible design
The gel does not cover all the areas leaving a gap on the sides that the ant would fall into and be unable to escape. After having to buy ants and then almost immediately watch them die with the kids watching was just horrible. Plus the lid on top just goes on without being fastened into place securely. With two young kids and pets its advisable to make it very difficult for the ant to escape even if the Factory tips over.
Customer review from educationalinsights.com
This is not a good product
The ants have no idea what to do with this gel stuff other than carry chunks of it elsewhere. Doesn't seem like they like it inside. I ordered two of these things. One for each kid and one of the gel containers collapsed on the ants after they had dug tunnels and made a home for themselves. I just feel bad for the ants.
Customer review from educationalinsights.com
I won't buy this again
The ants died after a few days, now what ? Do we just throw it away.. seems like a waste. The kids just sits on top which made me feel uncomfortable as a parent and these harvester ants can bite! We put a small piece of tape over the top to give an ease of mind.
Customer review from educationalinsights.com
Defective
Our gel does not look at all like the pictures or other customers'. Ours is a small block shriveled up, not taking up most of the space like others. Did we get a defective one? Confused! Would love a new one.
Customer review from educationalinsights.com
Response from educationalinsights.com
We're sorry to hear that your Ant Factory arrived in a less than perfect condition. We understand how disappointing this can be, especially when you're looking forward to enjoying a new product. Our goal is to ensure that all our customers receive items in the best condition, and we want to make things right! Could you please contact our Customer Service team on our website and provide some details such as when and where you purchased the product, and the nature of the damage? This information will greatly assist us in understanding what might have gone wrong. If you could also include a photo of the broken item, it would be very helpful for our quality assurance team. Once we have this information, we will do everything we can to rectify the situation promptly!