EFFY® Diamond Pavé Cluster 18" Pendant Necklace (1/10 ct. t.w.) in Sterling Silver or 14k Gold-Plated Sterling Silver
Product details
Web ID: 11716734Effy Necklace Defective Advertising
I bought an Effy brand product. The product you send me has no brand name or brand tag. How will anyone know that this is an Effy brand product? Please send me the 'Effy brand name' product! please send me the 'Effy brand necklace' ASAP so that I can use it as a gift for Christmas. Otherwise, it is understood as 'Defective Advertising'. Showing one thing on the advertisement and sending something else. Please let me know what you are going to do. I definitely need an answer
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the piece you received is without an EFFY tag, The chain / pendant should have an inscription that says EFFY. We understand that you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
After saw stuff
Really like it same as picture
Recommends this product
Effy necklace
Very pretty! Chain is perfect length.
Recommends this product
I love it
Great little necklace for the price
Quality
Good quality for the price!
Recommends this product
Too Small
Very Tiny. Had to return
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback. We understand the EFFY Diamond Pave Cluster Pendant Necklace didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Effy necklace
I love this necklace! It’s a petite pendant in size but the diamonds really sparkle. It’s not too flashy and can be worn everyday. I love the bail and you could probably put another chain through it if you wanted to. Effy jewelry is great quality. Thank you Macy’s!
Smaller than your pinky nail
Pendant is extremely small. Would probably look better on a shorter chain. Wouldn't recommend unless you like really tiny pendants. Personally I don't think it's worth it.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the EFFY Diamond Pave Cluster Pendant Necklace. We understand you are not satisfied with the size of the pendant. If you are still within the timeframe of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service