EFFY® Sapphire (3-7/8 ct. t.w) & Diamond (1/4 ct. t.w.) Tennis Bracelet in Sterling Silver (Also available in Emerald and Ruby)
Product details
Web ID: 13300713Broken Bracelet
I wore this bracelet once, I tapped my arm on a chair and it broke off my wrist. It’s very beautiful but a waste of money, now I have to spend more money to get it fixed. I would sadly not recommend.
My New Bracelet
I love this Emerald and Diamond tennis bracelet. I am adding it to my little EFFY collection. So far, their products have been great quality and beautiful!. I only gave it 4 stars instead of a 5 because when I registered my bracelet on EFFY’s website, it said the metal was silver. I really thought that I had bought white gold. Macy’s, will you please change your description, so it doesn’t happen to other clients? Thank you. I am keeping it, it really sparkles and it is gorgeous!
Recommends this product
Wow!
Beautiful sparkling sapphires, glistening diamonds
Recommends this product
bracelet
it's pretty but i don't recommend it. 3 times it got broken and fell i had to get it eexchange
Response from The Macy's Team
Dear Valued Customer Thank you for reaching out to us regarding your recent purchase of [EFFY Sapphire 3-7/8 ct. t.w & Diamond 1/4 ct. t.w. Tennis Bracelet in Sterling Silver ]. We’re sorry to hear about the issue you’ve encountered, and we truly appreciate your feedback. EFFY product comes with a Limited Lifetime Warranty and If the issue is covered under the warranty, we will proceed with the necessary repairs at no cost to you. Visit https://macys.myjewelryrepair.com or any Macys store closest to you to start the process. Sincerely, Macy’s Customer Service
Beautiful bracelet, but buy the warranty!
Beautiful bracelet and I love wearing it. However, buy the jewelry protection offered by Macys. In less than a year it has broken twice and it was not the clasp, different links have opened and the bracelet just falls off my arm. Both times it has been repaired by Macys. Last time I explained I was very dissatisfied with the quantity and was told that if it happens again to come back and it will be replaced. What if next time it falls off I don’t notice right away and it breaks? I am disappointed with the customer service. Macy’s should stand by their product. I bought it in May 2023, it first broke in November 2023 and again in March 2024.
Sapphire Tennis Bracelet
Great bracelet. Purchased for myself at Christmas as I am always the one playing Santa so I decided to give myself a little gift. It is good quality for the price. Would recommend. Just enough sparkle for day to day wear.
Bad product
Bracelet broke
Poor workmanship
Faulty braclet release. One I got the braclet on I couldn't get it to release to remove it. Finally after working on it for several minutes it released. Thought I needed to go to a jewel to remove it. Try the release before putting on.