EFFY® Tanzanite (5/8 ct. t.w.) & Diamond (1/10 ct. t.w.) Heart Ring in Sterling Silver
Product Details
Web ID: 12509273Do not buy this ring!!!
My partner purchased this piece as a promise ring for me and within 3 weeks the large stone fell out while I was opening a dresser drawer. He purchased protection plan so it was fixed and returned only to fall out again when it got snagged on my sweatshirt while scratching my back! Once again it went out to California to be repaired and returned several weeks later. I went bowling and it is now missing 5 diamonds. Flimsy and not built for everyday wear! Not worth 25 cents let alone suitable for a promise ring. Do not buy!
Response from The Macy's Team
Dear Valued Customer Thank you for reaching out to us regarding your recent purchase of [Product Name]. We’re sorry to hear about the issue you’ve encountered, and we truly appreciate your feedback. EFFY product comes with a Limited Lifetime Warranty and If the issue is covered under the warranty, we will proceed with the necessary repairs at no cost to you. Visit https://macys.myjewelryrepair.com or any Macys store closest to you to start the process. Sincerely, Macy’s Customer Service
The diamonds fall out!
A diamond fell out the first time I wore it. Cheap ring. Window closed for returning it after I wore it the first time!
Lovely
So beautiful. Despite the other reviews I really love this ring. I bought the worry no more protection in case something happens.
Beautiful ring
The ring is beautiful and I love the look of it. it’s a very classic piece and dainty that looks perfect. the stone is more purple then blue but that didn’t bother me and when on sale, it was a great price for the piece!
Recommends this product
Cheaply made, flimsy, and a huge disappointment!
Beautiful ring. My husband bought this as a Christmas gift for me, because it matched so closely to my original tanzanite heart promise ring from almost 10 years ago. After 2 weeks of wearing it (I'm gentle with my jewelry), multiple diamonds had fallen out. I was devastated. Luckily my husband was able to have the ring remade in white gold, with an actual setting for all of the tiny stones at a local jeweler. The center stone is perfect, but the setting, and the small side stone settings were awful and flimsy. Very disappointing for an Effy ring, and for such a beautiful ring in general that had so much potential. Luckily, again, my husband remade the ring, but I would NOT buy this ring again, or another effy. It was very cheaply made, and the band was thin too.
Response from The Macy's Team
Dear Valued Customer, Thank you for your valuable feedback about the Effy Tanzanite & Diamond Heart Ring. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Stone fell out after 1 day, thought i had 90 days to return. Deadline was jan.28th. Have purchased quite a bit of macys jewelery, first dissapointment , will not buy more.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Effy Tanzanite & Diamond Heart Ring. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Cheap
Cheap ring 3 of the small diamonds have already fallen out after 1 week.
Response from The Macy's Team
Dear Valued Customer: Thank you for your interest in the Effy Tanzanite Ring. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Beautiful Tanzanite Heart
This ring is very dainty and beautiful. The only downside is that you really can't size it due to the settings on the band. the 7 fits my ring finger. I hesitated ordering because of the first review, but yes, it's purple...it's tanzanite for goodness sake. It is really gorgeous when worn as a simple statement piece. Buy when it's on sale. I wasn't disappointed.
Recommends this product