Elite Tumblers 16 Piece Glassware Set
Product details
Web ID: 11152828Ratings & Reviews
1 customer image
Great Quality
Glasses are a good weight. O problems with chipping, breaking, or scratching. A great buy for the price.
Recommends this product
They are glass, they are not unbreakable. Still A+
Nice
Recommends this product
break easily
These glasses are stylish and a nice weight, but they break way too easily.
Response from Macy's
Thank you for your feedback. We are sorry to hear of this issue with the Elite tumbler glasses you purchased. These glasses are dishwasher safe, but glass can break under certain circumstances. We have been crafting glass tableware since 1825 under strict production and quality standards, and hope that all customers can enjoy their glasses for many years - Innovative glass for a better world. Please reach out to us at AINA.CustomerCare@arc-intl.com so our team can work to resolve this matter for you right away.
exellent
good product
Recommends this product
cheap
Do not buy these! I wish I could return them, what a waste of money. I have 9 glasses left. So disappointed in this product. When washing you can squeeze to hard and they will break, I’ve cut my hand just washing them.
Response from Macy's
Hi, Angela. Thank you for sharing your feedback. We are sorry to hear of this issue with the Elite tumblers that you purchased. These glasses are dishwasher safe and should hold up fine to hand washing, but glass can break under certain circumstances given that nature of the material. We have been crafting glass tableware since 1825 under strict production and quality standards, and hope that all customers can enjoy their glasses for many years - Innovative glass for a better world. Please reach out to us at AINA.CustomerCare@arc-intl.com so our team can work to resolve this matter for you right away.
Too small
Need to read the size before buying it
Response from Macy's
Thank you for your feedback. The Elite coolers have a capacity of 15 ounces, and the Elite rocks glasses have a capacity of 10.75 ounces. We are sorry to hear these glasses did not suit your needs. We have been crafting glass tableware since 1825 under strict production and quality standards, and hope that all customers can enjoy their glasses for many years - Innovative glass for a better world. We stand by our product, and hope you will reach out to us at AINA.CustomerCare@arc-intl.com to provide additional feedback.
Look nice but easily broken
While the glasses look nice, and I really like the bead around the top edge so that it's not sharp, we had one break while being washed in the dishwasher. Nothing else was even near it, I just picked it up and a huge chunk had fallen off the side. I thought about getting a second set as back up but now after reading other reviews, I'm not sure I want to.
Response from Macy's
We are sorry to hear you had this experience. Arc offers a wide range of drinkware fitting a range of needs. We have modern thinner walled glasses such as Elite, thicker more durable glasses such as our Working Glass, and even products we fully temper for added durability such as our Atlas collection.
Easily broken
I purchased these in December and only have 2 left out of set. They would break just picking up. This was a beautiful set, very disappointed in quality
Response from Macy's
We are sorry to hear that your glasses have been breaking over time. Please reach out to us at AINA.CustomerCare@arc-intl.com and our customer service team will resolve this matter for you.