Lasting Impression Mascara
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Product details
Web ID: 442518561 reviews
Lasting impression for all the wrong reasons
Simply awful. Purchased at airport as slightly cheaper than usual/other premium brands. So disappointed it's the worst mascara I think I've ever purchased and I've bought a lot of both premium and drugstore brands over the years. Clumps doesn't go on well at all, makes me feel like I have the worst eyelashes. Is this something to do with the airport? Has happened twice now.
Customer review from elizabetharden.com
Response from elizabetharden.com
Thank you for taking the time to share your feedback! We’re truly sorry to hear that the mascara didn’t meet your expectations especially as we always aim to provide high-quality products that enhance your beauty routine, not take away from it. We completely understand how frustrating it must be to purchase a product and feel disappointed, especially more than once. Please know that the quality and performance of our products should be consistent regardless of where they are purchased. However, if you’ve had issues specifically with items bought at airport locations, there may be differences in storage or handling that could affect performance. To ensure you’re getting the best experience and freshest products, we highly recommend purchasing directly through our official website. This helps guarantee authenticity, quality, and full customer support should any concerns arise. We really appreciate the time and effort you have put into reaching out and providing us with this feedback. We'll make sure to keep it in mind to improve our products. For any assistance questions or concerns feel free to initiate a LiveChat conversation with us at ElizabethArden.com, we can also be reached by phone at 1-855-289-6405. Our Customer Care team is available Monday through Friday, from 10 AM – 7 PMEST.
My Go to Mascara
Clump free and super lengthening. Stays put. What more do you need?
Disappointed
I thought I would treat myself with a good mascara that did not clot unfortunately this mascara does. I am very disappointed !!
Customer review from elizabetharden.co.uk
Small mascara brush
I ordered because it has ceramide ingredients which it will help my eyelashes.
Recommends this product
Customer review from elizabetharden.com
Yummy ....Love what it does to my lashes!
I love this mascara. Worth waiting for a delayed delivery! It glides on very smoothly and even curls my lashes upward without an eye-curler. It clumps much less than any mascara I have tried and un-clumps when i go over again. My eyes thank you Lasting Impression Mascara. You are aptly named!!! 5 STAR!
Customer review from elizabetharden.com
if I could rate it a 0 I would, terrible,
Different brush??
The brush is different on this tube and it doesn’t separate my lashes like my previous one did. It is great mascara though, no smudging or flaking.
Recommends this product
Customer review from elizabetharden.com
Too clumpy - Not what I had expected
I was very disappointed when I opened it because it was clumpy and that’s the last thing I was expecting. So I’m returning it.