Limited-Edition Pure Color Matte Lipstick
Product details
Web ID: 17823768Beautiful color but it broke
I ordered this and the first time I used it it broke and fell out of the case. I called customer service and was sent another one. I have bought Estee Lauder lipsticks for years and this is the first one that broke. I see someone else had the same problem. Maybe these were made in a different factory. I do love the case
Customer review from Estee Lauder US
Response from Estee Lauder US
Hi Ann! We are disappointed to hear of your experience with our Limited Edition Pure Color Matte Lipstick but are thrilled to hear that you received a new one! The case is indeed beautiful!
Do not recommend this product
Ordered this product and the lipstick Broke in half upon first use. I have used Estée Lauder for many years and have never had this happen before! I called Customer Service and was sent a replacement lipstick which was great…. Except, the same thing happened again…so I am out the money I paid for a product that just ended up being a huge mess and very inconvenient! I had really wanted the color of the lipstick but this product must not be the same as the rest of Estée Lauder lipsticks!
Customer review from Estee Lauder US
Response from Estee Lauder US
Your comments are important, and we want to connect you with the right team. If you would like further assistance, please reach out to our Consumer Care team at 1-877-311-3883 to share your concerns.
cracks
This lipstick is a work of art. But the rouge bar doesn't last long and cracked before after I used two times. Bummer.
This lipstick is a little work of art.
I bought this lipstick because it was pretty, but I was delighted when I found that the lipstick inside is really rich and hydrating on my lips. It is a pretty summery color and lasts a long time. I am delighted and recommend it to you all. You will love it!
Recommends this product
Beautiful lipstick
I love this lipstick, the shade is gorgeous and it’s long wear matte which I love. Estée Lauder always has the best lipsticks.
Love this lipstick
I love this matte lipstick the shade is beautiful it looks amazing when you wear it, I got many compliments when I wore this lipstick to dinner. Estée Lauder never disappoints good job excellent lipstick.