When the cleanser gets congealed or stiff - it's cold. No fault to the cleanser nor Estée Lauder. Keep in a warm place or run the tube under warm water before use. This is the best cleanser on the market- Don't miss out!!

Cleanses well, skin feels soft. Non-drying. You only need a little bit to get your face clean.

Forget the goodwill of young surgeons to use dime store products. This face wash is a gift from heaven if you value your face full of wrinkles.

The content is sooo hard. Its a struggle to get the cleanser out of the tube.

[This review was collected as part of a promotion.] Love this moisturizing foaming cleanser! The scent is lovely, light and not overwhelming. Leave my skin feeling clean but not dry.

a little goes a long way. definitely a cream base. you get your money's worth. i like it due to not having to use a lot and i let it sit for 5 minutes. amazing results! most definitely recommend. also works wonders for dry skin!!

Minus the fragrance this is far the best cleanser, if Estee Lauder could toned down on the fragrance adding into products this is the best, cleans the best, skin feels amazing

Love it