Facial Fuel Collection
Product details
Web ID: 12229432Choose Your Items (11)
Ratings & Reviews
196 customer images
This review is from Kiehl's Since 1851 Facial Fuel Scrub, 5-oz.Excellent facial scrub
I have been using this facial fuel scrub for several years and I love it. A twice a week routine leaves my face smooth and glowing. I strongly recommend this product.
Recommends this product
This review is from Kiehl's Since 1851 Facial Fuel Energizing Face Wash, 2.5 oz.Clean and soft
Great product
Recommends this product
Terrible product. Dont use it!
Run from this product. It’s like hydraulic fluid. Totally ruined. I’ll never buy Kiel’s again. Lost me forever!
Customer review from kiehls.com
Response from kiehls.com
Hello there! Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with the Facial Fuel Energizing Face Wash and that it didn’t meet your expectations. Your comments are important to us and have been shared with our team for review. If you’d like to discuss your experience further or need assistance, please contact our customer support team at 1-800-543-4572, Mon–Sun 10:00AM–7:00PM EST. We value your feedback and hope to have the opportunity to restore your confidence in our products.
Disappointing New Formula
Though the website still shows this as “Energizing Face Wash”, I received a product labeled “Invigorating Face Wash” instead. Having used the original product for almost 20 years, I am very disappointed by the new product. It is basically a thinner, watered-down version of the original. The pleasing scent is also gone. I’m a little confused as to why they haven’t updated the product listing. It still lists as “Energizing Face Wash” and even has pictures of the original bottle - you don’t learn of the product change until you receive the delivery.
Customer review from kiehls.com
Response from kiehls.com
Hello there! Thank you for sharing your feedback. We’re sorry for your disappointment with the new face wash and any confusion caused by the website listing. Your comments about the formula, scent, and website have been shared with our team. If you need further assistance, please contact our customer support team at 1-800-543-4572, Mon-Sun 10:00AM - 7:00PM EST.
This review is from Kiehl's Since 1851 Facial Fuel Men's Face Moisturizer, 6.8-oz.My husband is addicted!
My husband loves this product! Uses it every day and got my 24 year old son hooked as well!
Recommends this product
Customer review from bloomingdales.com
Plea to the powers that be
This being discontinued crushed my soul and dried my lips. Please please please bring this back. Literally never liked a lip product more. I know I can't be the only one.
Recommends this product
Customer review from kiehls.com
Travel size always leaking...wasting money
Great facial soap, however, the 2.5 travel size leaks. I have purchased 2 of these in the past year and both of them have leaked into my toiletry bag or ziplock bag. This doesn't just happen for air travel, but by car as well. The product is being wasted and thus money is being wasted.
Customer review from kiehls.com
Response from kiehls.com
Hello! We're sorry to hear about your Facial Fuel Energizing Face Wash. We'd like to help. Please call us at 800-543-4572 and provide case number 43238769. Our hours are 9:00 am to 5:30 pm ET, Monday through Friday. We look forward to speaking with you soon!
My go to
My go to lotion for the last 10 years. I get so many compliments on my skin at age 65. I do agree that if you wear this and sweat and it gets in your eyes, it does burn. My recommendation is don’t use it in those sweaty situations.! Best product for a man’s face that I’ve ever tried.
Recommends this product
Customer review from kiehls.com
Response from kiehls.com
Hi toxicMD! We are sorry to hear about the experience you had with our Facial Fuel Men’s SPF 20 Moisturizer. We would like to speak with you directly about it. Please give us a call at 1-800-543-4572 Mon - Sun 10am-7pm EST for assistance and provide the case #43229056. Looking forward to speaking with you. It would be helpful if you could have the product available when you call.