Facial Fuel Collection

4.2 (2,727)

Product details

Web ID: 12229432

Discover Men's Bestsellers. Find the ultimate healthy skin routine for him.

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Ratings & Reviews

4.2/5

2,727 star ratings, 2,604 reviews

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2,604 reviews
6 days ago
Incentivized review

Anniversary gift

Hubby loves it!

Recommends this product

Customer review from bloomingdales.com

11 days ago

false advertising

new ‘invigorating’ formula is horrid compared to the original ‘energizing’ formula, which is still listed front and center on the product page and all images. Whatever bottom line shenanigans went into this overt and sloppy shift, the company obviously knows it has a dud on its hands. Bad sign for the future of the brand. Hopefully someone else fills the gap

Customer review from kiehls.com

12 days ago

a great moisturizer

this moisturizer is great for me in summer, but my skin is oily in summer.

Customer review from kiehls.com

12 days ago

Willing to fund a product re-launch

Bring this lip balm back, please! I’d be willing to buy a significant supply to help the cause. I’d even like to help fund re-launch efforts if helpful, or just buy / license the formula from you to perform my own production.

Recommends this product

Customer review from kiehls.com

18 days ago
from Chicago, IL

Not what’s advertised.

I’ve been using this face wash for a very long time. The new “invigorating” formula is not at all the same. I’m honestly happy it takes me twice as much to wash my face because that means I’ll be able to move to a different brand sooner. That you could completely change a product and still advertise it as the same thing is absolutely unconscionable. The new formula does not lather and leaves a weird film on my face. Buyer beware.

Customer review from kiehls.com

Response from kiehls.com

Consumer Care Center17 days ago

Hello! We appreciate your feedback on our Facial Fuel Energizing Face Wash. Minor formula adjustments are sometimes necessary due to ingredient availability or product improvements, but these changes are designed to maintain or enhance performance. The ingredient list on the product is always accurate. We're sorry you're not loving the new formula and we will definitely share this information with our team. Thanks for reaching out and we invite you to explore our other face wash options to discover a new favorite at Kiehl's!

19 days ago
from Houston Texas

Product quality changed significantly

Received my delivery FF face wash after I finished my last 3 bottles I bought together. Glad had those 3 1 liter bottles stocked up as this new formula is really low quality and not at all the same as before. Very thin liquid and no lather. Will not buy it again. Kiehl’s team, as lot of consumers have pointed it out, please fix the formula of this product.

Customer review from kiehls.com

Response from kiehls.com

Consumer Care Center18 days ago

Hello! We're sorry to hear you're not loving the current formula for our Facial Fuel Energizing Face Wash. Your feedback is valuable and helps us improve our products, so thank you for sharing. We'll pass your comments along to the appropriate team. If you need further assistance with your order, please call us at 800-543-4572 and provide case number 42709983. Our hours are 9:00 am to 5:30 pm ET, Monday through Friday. We value your business and invite you to explore our other products at Kiehl's!

19 days ago

Loveeeeeee

Loveeee

Recommends this product

Customer review from bloomingdales.com

Kiehls Since 1851 Facial Fuel Energizing Face Wash 8.4 oz. This review is from Kiehls Since 1851 Facial Fuel Energizing Face Wash 8.4 oz.
20 days ago

Good face wash

My husband uses it every day in the shower makes his face feel really good and clean like for 15 years