Coventry Streaming Drone
Product details
Web ID: 4895064Don't waste your money & especially not from Macys
If I could rate this below 1 star I would. I bought this for my 11 yr old son many months ago and put it aside for Christmas. He was so excited and charged it and tried to fly it. One rotor appeared to not be turning at the same rate as the others. It lifted off but the controls were faulty. It immediately jeered to the side and crashed. We immediately turned it off, but one rotor would not stop, even when turned off. We had to let the battery run down which took quite a while. We tried to return it to Macy's 2 days after Christmas but, since it had been several months since I purchased it, I was offered less than $1 ! I was told that I only had 30 days to return the item. That's crazy if you're shopping pre-Christmas sales for deals. I guess that means you can't shop ahead of time for Christmas at Macy's. You'd think that Macy's would stand behind their products when so MANY others had the same problem! Wish I would have seen the reviews before purchasing. Total waste!
Response from MS Customer Service
Hi there, I'm so sorry for the disappointment you and your son experienced. If you could please reach out to me at BrandsSupport42@merchsource.com, I would appreciate the opportunity to help.
Fun Toy - Takes Some Practice
This is my first drone. It took a little while to figure out, and I had to read the owner's manual (go figure). But I can fly it in the living room now without hitting anything!
Runs away
A difficult one to fly, It can run away quickly.. You have a FULL throttle, and has difficulty stopping and bringing it down, and will get away, (had to find mine, got VERY lucky) Long charge time 3 hours. Battery is NOT changeable! Has three modes, the low mode you get very little control, throttle will not change, will climb and climb.. the best mode, you'd expect the middle, but it's not, you have to do the High mode which the drone is the fastest. So take a long time learning. for experience pilot, yes..
Disappointed
We purchased this drone for our 11 year old son as a xmas gift, well need to say very disappointed ,its very sensitive to operate ,even my husband tried and he could hardly get the drone higher then 1 foot of the ground before it was spinning like crazy and we could not stop it because the remote did not work very well , return it next day after few attempts to enjoy this expensive toy ,sorry :(
Do not purchase!
I received one of these for Christmas. The remote does not work, won't even power on (yes, the batteries are good). I called the help number, they weren't working that day. I emailed the help desk, they replied after two days to say call the help number. I called the help number again, a recording said they were experiencing heavy call business, and offered a call back. I opted for the call back. That was 10 in the morning. Never got a call back.