Baby Sound Machine Smart Connect Deluxe Soother with Customizable Music, Timers & Light Projection
Product details
Web ID: 1697217365 reviews
Great soother
I love this and so does my daughter I bought it before she was even born and now she is eight years old and still love to fall asleep to the lights and sounds. Very disappointed in the app feature being terminated but at least she can use it manually
Recommends this product
Customer review from shop.mattel.com
Don’t buy it
(This review was collected as part of a promotion.) Over price and the app doesn’t work. Don’t buy it. They stole our money. I bought it for the app and 4 months after the app stop working.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry to hear about your disappointment. This product was discontinued several years ago and as of August 2025 the app is no longer supported. Please reach out to Customer Service at 1-800-432-5437 Mon.- Fri., from 9 am - 6 pm EST if you need assistance.
Pretty bad idea to discontinue the app
Absolutely loved it until they discontinued the app. More than half of the features are unusable now. Looking for a new, better product from a different company
Customer review from shop.mattel.com
I used this for my first born ( now 2 ) & was excited to use for my second born ( just turned 1) the app aloud so many adjustments the light itself doesn’t .. for example turning off and on from being outside of the room and controlling brightness & volume.. as of now the app is no longer available and I no longer have access to do control settings on phone. My 2nd born loved this light and I’m so disappointed the app no longer exists.
Customer review from shop.mattel.com
App abruptly ended — it was worth it until that :/
This sound machine got me through bed time over the last 18 months my daughter. Beyond disappointed that the app abruptly ended ( without warning !!!!! ) The whole reason, aside from the sound and lights, it was so perfect was the Bluetooth app option … hence…. “deluxe”… This was so convenient if my daughter was fussy, I forgot to turn it on, or I needed to pull ‘the crawl out of the room’ move. The buttons alone don’t give you the same variety and flexibility to change the speed of the light or dimness.
Customer review from shop.mattel.com
No more mobile app
They stop supporting the mobile app. Extremely disappointed and it was something I heavily relied on for my little one.
Customer review from shop.mattel.com
Smart connect app with sound machine
Product worked fine with app until today. App is no longer supported so it's only good manually which is a total pain when I want to adjust without waking my granddaughter.
Customer review from shop.mattel.com
Wheels don’t work.
Was so excited for my daughter to be able to roll around on this, but the wheels don’t work at all… seeing all the reviews, I guess it’s a common issue. You would think they’d fix the design since it’s been an issue for years.
Customer review from shop.mattel.com
Response from shop.mattel.com
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. EST.