I needed 3E width shoes. At your Dallas Galleria stores the shoe service person explained that you only carry normal/standard sized shoes, but I could order on the website a wide shoe (explaining that a wide would be 3E and Extra Wide would be larger. I ordered and received two pairs of shoes and they were too narrow to get my feet even close to going inside. Now I have to waste more time to return them. For an elderly, disabled person this is not a good Macy's marketing approach. Wide and Extra Wide in shoes is NOT sufficient to any other shoe seller.