FOREOFAQ 211 Silicone LED + Near-Infrared Neck Decollete Mask
Product details
Web ID: 22072371Sad
Was very upset cuz it never work it I had very high hopes I will look for a better brand
Recommends this product
Never Received
I never received this order and they won’t refund my account or send me another one. Terrible customer service!!
Does not cover the whole neck
I have the face LED mask and it's amazing. Unfortunately, this neck & décolleté LED mask does not cover the full neck area where aging typically begins. The adjustable band is also unfortunately not the best quality, as it keeps popping out during use. Otherwise, the functions, different programs, and light options to choose from are outstanding. I'm keeping my fingers crossed for an updated, improved version in the future.
Customer review from foreo.com
Response from foreo.com
Hello! Thank you for your detailed feedback! We’re glad to hear that you enjoy the functions, programs, and light options of the FAQ™ 211. We appreciate your comments regarding the coverage area and adjustable band—your insights are very valuable and will be taken into account for future improvements. We hope to deliver an updated version that meets all your expectations! Best regards!
Excellent
This mask is so comfortable I forget I’m even wearing it. It gives great coverage and can be used in multiple ways. I’m so glad I found it because my neck has always been a problem area and this mask has made a huge difference. I’ve noticed fewer wrinkles, and my skin doesn’t crease the way it used to. It’s helped me fix so many little imperfections, and I just had to share how amazing this technology is. It’s definitely my strongest weapon in the fight against aging.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hi,, Thank you for sharing your experience! We’re delighted to hear that the FAQ™ 211 mask has made such a noticeable difference for your neck and décolleté. It’s wonderful that it’s comfortable, versatile, and helping reduce wrinkles while improving your skin’s appearance – exactly the kind of results we aim for. We’re thrilled it’s become your go-to solution in your anti-aging routine! Best regards,
Good results
This has really helped with neck discoloration and signs of aging. After only a few uses, my skin looks more even and firm, and some of my very stubborn dark spots have faded a bit, it worked better than all the acids I’ve tried. It’s comfy to wear and super easy to use while doing other stuff which is a big deal because I’m a busy mom who works from home. If you want to give your neck some extra love, this is a solid pick!
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for your wonderful feedback on the FAQ™ 211! We’re so happy to hear it helped improve your skin tone, firmness, and even those stubborn dark spots. It’s great to know the mask fits so easily into your busy routine — that’s exactly what we aim for! Kind regards,
Relax y resultado
Me gusta muchísimo y da buenos resultados. Aún así está mascarilla es incómoda y no para de caerse. Hay que quedarse tumbada sin moverse para que se quede bien colocada y aprovecho para relajarme. También lamento mucho la falta de Leds en la zona de la papada donde hay una apertura.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hola, Gracias por compartir tu experiencia con la FAQ™ 211 Anti-aging Neck & Décolleté LED Mask. Nos alegra saber que te gustan los resultados y que disfrutas de sus beneficios. Tomamos nota de tus comentarios sobre la comodidad y la colocación de la mascarilla, así como de la zona de la papada sin LEDs. Apreciamos mucho tu feedback, ya que nos ayuda a mejorar nuestros productos en el futuro. Esperamos que sigas disfrutando de tu rutina y viendo resultados positivos. Un saludo cordial,
Great purchase
Super flexible and comfortable, reduced wrinkles on my neck really fast. I use it with pleasure. Money well spent.
Recommends this product
Customer review from foreo.com
Response from foreo.com
Hi, Thank you so much for your wonderful feedback! We’re thrilled to hear that the FAQ™ 211 mask is comfortable and delivering fast results in reducing wrinkles on your neck. It’s fantastic that you’re enjoying using it — money well spent indeed! If you ever have any questions or need advice on maximizing your treatment, we’re here to help. Best regards,
So far so good
Have used it 3 times so far but do feel my neck is feeling happier already. Have it a four star as the chain broke on day 1 and I was being delicate with it. looking for a replacement chain but for the time being wear it lying down, however it’s difficult to hold on to when I want my back done
Customer review from foreo.com
Response from foreo.com
Hello, Thank you for sharing your feedback and experience with the FAQ™ 211 Anti-aging Neck & Décolleté LED Mask. We’re glad to hear that you’re already noticing positive effects on your neck! We’re very sorry to hear about the chain breaking on the first day. That is certainly not the experience we want for our customers. If you haven’t already, please contact our Customer Care team with your order details so we can assist you with a replacement chain or guide you on the best solution. We truly appreciate your patience and hope you’ll soon be able to enjoy your mask comfortably for both your neck and back treatments. Best regards,