Mens Neutra Chrono black stainless steel bracelet
Product Details
Web ID: 8102518Lovely watch
I bought this for my husband for father's day and because I have no self control, he got it early. He loves the design and the engraving on the watch. We are very happy with it. We didn't buy it for every day, but it is a nice watch for him to have when he is dressing up for events.
Customer review from Fossil
Average
My watch was not delivered in the expected time frame and it would've been helpful if a half-link was included for sizing.
Customer review from Fossil
I have bought this one again
Well I gifted this to my husband 3 years back and he loved it. It look so good on him, but he lost it while coming back from Turkey. He had it for almost 2 and a half year. So this anniversary I got this one again for him as he loved it a lot.
Customer review from Fossil
Very good looking and functional watch
Looks great and works great, but the part of the chain with Fossil engraved into it came a little scratched.
Customer review from Fossil
Beautiful, but not functional.
My husband loves the way this watch looks, but it won't keep time! It might be due to the design and accidentally hitting the side buttons during everyday use, but he keeps noticing it gets hours (and then days) odd! Sadly, we have to find time to take this back to the store because this isn't usable in its current state.
Customer review from Fossil
Response from Fossil
Hello Amy, thank you so much for reaching out to Fossil! hank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience caused. We understand the importance of a reliable timepiece, and we're committed to addressing and resolving this issue promptly. We regret to hear about the challenges your husband has experienced with the watch's timekeeping. We acknowledge that this is not the experience we aim to provide, and we appreciate your patience and understanding. To better assist you, we recommend returning the watch to the store at your earliest convenience. Our team will thoroughly assess the timekeeping concerns and work towards a satisfactory resolution, whether it involves a repair, replacement, or another suitable solution. If there are any specific details or observations you'd like to share to assist us in addressing the issue more effectively, please feel free to provide them. Additionally, if there's anything else we can do to facilitate the return process or expedite the resolution, please do not hesitate to let us know at social@fossil.com.
Definitely will buy again!
My fiancé loved this watch. Welcome to the Fossil Family, hun!
Customer review from Fossil
I will never shop at Fossil again
I'm sure the watch is nice. I'll never know. I ordered the Neutra Chronograph in stainless steel, received a gold watch with rhinestones. Customer service promised to send the correct watch, but instead refunded my money
Customer review from Fossil
Response from Fossil
We appreciate you taking the time to share your recent review on Fossil.com. We genuinely regret knowing about the challenges you've encountered with your Fossil watch, and we recognize the frustration this may have caused. Your feedback holds significant value, and we extend our sincere apologies for any inconvenience you've experienced. Rest assured, your experiences and concerns have been duly noted, and we are committed to conveying this feedback to both our product and service teams. Should you have further comments or concerns, feel free to reach out to us at social@fossil.com.
Sleek and Lightweight
Super sleek and light weight. Got it as a gift for my boyfriend and he loves it.
Customer review from Fossil