Restore Hot/Cold Neck Cradle

3.1 (18)
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Product details

Web ID: 6381153

Relieve tension in the neck, back, shoulders or jaw with this cradle from Gaiam, an ergonomic device that can be heated or cooled for additional comfort.

  • Product Features

    • Approx. dimensions: 8.38" x 3.37"
    • Retains heat or cold for up to 20 minutes
    • PVC/hydoxyelthl cellulose gel
    • Wipe clean
    • Imported
  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • Returns are accepted at any Macy's store within 90 days from purchase date. Last Act clearance items must be returned within 30 days from purchase date.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

3.1/5

18 star ratings & reviews

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18 reviews
7 years ago
from Anaheim, CA

THANK YOU!!

I have been in severe neck pain via a horrible car accident years ago. I tried neck massagers, rollers, inflatable head lifter, bags of ice, day spas.. all kinds of crazy things. Basically.. The base of my skull where it meets my spine gets inflamed. I get headaches and I can barely function. I've taken anti inflammatory medications so much it gave me a stomach ulcer once. Then I found this at a barnes & noble at the check out. I thought well it's better then melting bags of ice.. I'll give it a try. Holy moly batman!! This has helped me so so much. It cradles just right. The pokey things pinch the right pressure points. The coldness reduces the inflammation. The curve cradles my neck. I get up and I can feel all the pressure falling down and away. I came here just to say thank you. So thank you!!

Recommends this product

Customer review from gaiam.com

7 years ago
from New Orleans, Lousiana

Metal "plug"?

Just purchased Hot & Cold Neck Cradle at a retail store. There is a small metal "tool"? in a ziplock bag included. What is it and what do I do with it?

Recommends this product

Customer review from gaiam.com

7 years ago
from Andrews Texas

Helps with my headaches

The instructions didn't come with it but were super easy to find online. Even without the instructions, it's a pretty straightforward item to use just by coping the picture on the box. Fast relief for neck strain headache.

Recommends this product

Customer review from gaiam.com

7 years ago
from San Diego

Which way?

Does the curve go up or down. I don't know because the "instructions" don't give any information about how to use.

Customer review from gaiam.com

8 years ago
from Wisconsin

It's a great idea!

I agree with all the reviewers who complained about the lack of printed instructions! Why can't you make it easier for your customers by including the instructions IN THE BOX??? Or...having a LINK to get to the printable pdf? I typed in all of that line that you included in your answer to several reviewers....did not work. The really confounding thing is...I also purchased a stretch and massage kit at the same time. It included a Setup,Workout Tips and Care & Safety Guide...and a PICTURE GUIDE! IN THE BOX!!! You provide great products...please give us great customer care and service! My star rating and recommendation is based on the lack of instructions and...so far...impossibility of getting them.

Recommends this product

Customer review from gaiam.com

8 years ago
from Hot Springs SD

instructions????

Just as in the other comments the device comes with no instructions other than that it retains heat or cold for up to 20 minutes. It doesn't say how to do that. the packaged also sates there are workouts and how to vids at the GAIAM website. WRONG.

Customer review from gaiam.com

8 years ago
from Ohio

It works!

I have been suffering with severe neck pain and headaches for a year and 1/2. I saw this at my local drug store accidentally. And bought it. Although I think it is silly to not just put a pic of the heating and cooling methods on the box... And no idea why you didn't if you want people to buy this!?! (No one wants to screw with researching to use a simple product. Total turn off!!) I would hope that common sense is enough to figure this out! Lol It is not complicated by any stretch. I must say I am thrilled with my purchase! Finally I got a little sleep! And after just one night of sleeping using it. My neck is not hurting as bad. I love this thing! And highly recommend it! I was using a frozen water bottle. However this far exceeds the success of that. Love this thing!!! :) Thank You for this product! Finally a little relief! I can't wait to see if it gets rid of the pain completely.. Fingers crossed! ;)

Recommends this product

Customer review from gaiam.com

8 years ago
from Denver, CO

Great for knots at the back of the neck

I suffer from knots and pain in my suboccipital muscles, at the base of my skull, from a car accident I had a number of years ago. And when the knot gets really bad, laying on this neck cradle and rocking my head from side to side really helps. I use it facing both directions depending on where the knot is my neck. This is a great tool to have it home for those times when you can't get a massage but need relief!

Recommends this product

Customer review from gaiam.com