Safavieh18.5" Wood Galway Cane Dining Chair
Product details
Web ID: 179180814 reviewssorted by Newest
Comfortable and attractive but
The only reason I did not give this 5 stars is due to the problems I had with assembly. The instructions are basically a diagram with very small numbers and the packages of hardware are identified by comparing each package to a picture. Having gotten everything identified I started the assembly process. Two hours later, I had a chair with a crooked leg. That was fixed by taking the front legs off and having someone hold the legs firmly and slowly attaching the screws one turn at a time. And going around all the screws one turn at a time.
Response from Macy's
Thank you for your review, we apologize that you are dissatisfied with our product. We strive to assure that our products meet all customers’ expectations. We will make every effort to ensure that the quality of this product reflects our high standards. Please feel free to reach out to our Client Service Team - https://safavieh.com/contact in the future if you have any questions.
Love these chairs
Beautiful chairs (I ordered 4). Exactly as pictured. Easy assembly. And fast shipping!! I'm hoping they go on sale again so I can order 2 more!
Very pleased with my purchase
Good quality and exactly as pictured
Recommends this product
Response from Macy's
Thank you for your positive review! We are excited to hear that you are happy with your purchase. We thank you for your positive feedback and we hope that you will consider the Safavieh brand in the future!
Biggest disappointment
I have lots of experience assembling furniture. I bought 6 of these chairs. Spent hours on the first one, but the holes don’t align. I was able to make it work and fix the first issue I encountered by creating another hole, but towards the end of the assembly process the front legs were not aligned with the holes and I gave up. Hours of my time wasted. I didn’t bother opening the other boxes because it was not worth my time. These are going back. Sadly I would not recommend them.