epix Pro (Gen 2) Sapphire - Carbon Gray 51mm
Product details
Web ID: 18246441Ratings & Reviews
57 customer images
Great hardware plagued with no software support.
The Garmin Epix Pro Gen 2 (51mm) is a beautiful piece of hardware. The build quality is excellent, the watch feels premium on the wrist, and the AMOLED display is vibrant, sharp, and easily one of the best screens Garmin has ever put on a device. Battery life is also impressive for a watch with a display this good, and from a pure hardware perspective, it’s hard to find much to criticize. Unfortunately, the software experience doesn’t live up to the hardware. Feature updates and software support feel stagnant, especially given the price point of the Epix Pro line. New capabilities and improvements often arrive slowly or not at all despite the device clearly having the performance and hardware headroom to support them. As a developer myself, it’s frustrating to see such capable hardware held back by what feels like conservative or fragmented software rollout decisions. Garmin should absolutely be able to port newer software features to this device, and in many cases, there doesn’t seem to be a technical reason not to. Over time, this gap between hardware potential and software evolution became hard to ignore. I found myself expecting more innovation and refinement from a flagship product, especially one positioned as a premium multisport watch. Ultimately, that disconnect is what led me to return it. The Epix Pro Gen 2 is a fantastic piece of hardware, but without stronger long-term software support and more meaningful feature updates, it doesn’t fully justify its premium status. With better software commitment, this could easily be one of the best sports watches on the mar but as it stands, it feels like a missed opportunity
Customer review from Garmin
4 out of 5 stars due to being overly complicated
The watch is feature rich but the operation of the watch needs improvement by the development team. It is simply overly complicated and when researching the watch for use for tennis and cycling I find the information needed to support each sufficiently was lacking. It is a runners watch first and foremost it seems and needs improvements for other sports. The menu's need improvement and explanation of the features should be on the watch and not in an online manual. Simplicity is needed for the end user. There is great data but it is presented poorly. I continue to give it a 4 out of 5 stars because of the amount of data but the user interface needs improvements greatly.
Customer review from Garmin
Beautiful Watch!
I’ve tried almost the whole line up of Garmin watches and I love them all! The Epix Pro Gen 2 has been no different! Excellent watch with all the features at a great price!
Customer review from Garmin
Happy I made the change
Great watch. Happy I made the decision to switch from an Apple Watch to Garmin. I'm more focused on getting healthy again and in the past have not relied on features such as Apple Pay on my Apple Watch so the trade off of a multi week battery life was a no-brainer. Great screen clarity making it easy to read in all conditions, the app is great for training and the flexibility of the faces makes it a nice daily wear piece as well.
Customer review from Garmin
Converted!
Bought this 3 weeks ago! Been a long time customer 25years of one of your competitors. It rhymes with Molar! Cumstomer service/look/easy to set up/robust platform. I'm never going back!. 5 STARS all around!
Customer review from Garmin
Great warranty
My old unit just died one day and I was happy to hear about Garmins exchange recondition policy. My new watch works great now thank you!
Customer review from Garmin
Love this watch!
I already had the Epix Gen 2 but decided to upgrade to the Epix Pro Gen 2 and I am glad I did. This Pro version has a lot more features that I am really enjoying using. The Epix Gen 2 is a great watch, also, but the Pro is so much better.
Customer review from Garmin
Love this watch!
I have been using my Epix Pro 2 for 2 years now and couldn't imagine not having it. I use it more then my phone, I know I need my phone for it to work properly, but I absolutely love this watch. So glad I dumped my iwatch for the Garmin
Customer review from Garmin