Gen 2 Sapphire Edition Carbon Gray DLC Titanium Unisex Smarwatch with Black Silicone Band
Product details
Web ID: 17751263Past Model but Great Value!
Purchased as an upgrade to my Fenix 5 that is still running strong. Had some concerns with the amoled screen and battery life of the Epix Pro Gen 2 47mm, but it is has been very good. Very happy with another Garmin product
Customer review from Garmin
Best there is!
I bought this watch a year ago and it’s an extension of my wrist. It basically is my side kick for my training sessions.
Customer review from Garmin
Titanium or silicon?
Probably won’t have bought if I was aware that the sides of the watch are white silicone. I bought a titanium watch but just the dial is titanium.
Customer review from Garmin
Perfect for what I need
I’d always been hesitant to buy a garmin due to the price. I’d worn a Coros for several months prior to purchasing a garmin. However, you get what you pay for. Garmin’s watch looks and feels like a more quality product. The information and accuracy is also better as compared to Coros. I’ve really enjoyed the Epix Pro.
Customer review from Garmin
altimeter / barometer malfunction
This is my 5th garmin watch and its the first time I had issues with one.. unfortunately.
Customer review from Garmin
Response from Garmin
If you're experiencing incorrect readings from the altimeter or barometer sensors on your epix Pro (Gen 2), please try the suggestions outlined here: http://ms.spr.ly/6425tRpYT Garmin Support would be happy to help should you have any questions! We can be reached at 1-800-800-1020 Monday-Friday, 7am-7pm Central.
Good features but disappointing reliability
really liked the features, design, and display of the Epix Pro (Gen 2), but unfortunately, my experience hasn’t been great. The first unit I bought got completely bugged and became unusable after a short time. Garmin replaced it, but the second one also developed a hardware issue — the Start/Stop button stopped working properly. For a watch at this price, I expected much better reliability. When it works, it’s an amazing watch for sports and everyday use, but these problems made it frustrating to own.
Customer review from Garmin
Response from Garmin
That isn't the experience we want for you. Please reach out to our support team again so we can make this right. You can reach them by phone at 1-800-800-1020 (7am-7pm Central. Monday-Friday).
Great upgrade from Instinct
This was an upgrade from an instinct whose battery had officially worn out, there are so many functions that are useful for not only health tracking, but also just generally useful. As someone who spends time hiking in the remote wilderness at least twice a month the built-in mapping is a huge plus. That and golf features is a win win
Customer review from Garmin
Golf app keeps crashing
I wanted the epix pro for all activities but especially golf. When I'm playing about 2 hours into 18 holes it will reload the map and yardages. I lose all of my information and have to change it to the hole I'm on and restart. Not good. Not good at all.
Customer review from Garmin
Response from Garmin
Hope you are having a good weekend! That does sound odd with the Golf activity restarting, I would recommend if you have not already checked to make sure the watch is up to date with software. Afterwards, you can power the watch off and on. This clears the cache. If you are still experiencing problems, please call into our Product Support team, so they can troubleshoot further to get this resolved for you. Our phone number for North America is 1-800-800-1020. The office is opened Monday through Friday, between 7am - 7pm Central Time.