Created Green Quartz and Cubic Zirconia Halo Earrings
Product details
Web ID: 11930699Stunning Earrings
Just received these beautiful sterling silver earrings. They are excellent quality and exactly as I had hoped they would be in terms of sparkle and color. My only complaint, and a biggie, is that the packing for shipping was terrible and almost unbelievable coming from Macy’s. They arrived shipped in a padded yellow envelope. When I tried to open the package it seemed as if something was stapled inside, as there were metal prongs poking outside the package. This turned out to be the earring posts which poked through the packaging and got bent like the letter L. When I finally got them out, I saw that they were only on a plastic display card in a large plastic bag with virtually nothing protecting them during shipping. They are bent so badly that I will be returning them for exchange, but this time doing a store pickup so I can open them in store. I’m guessing the shipping wasn’t important due to the low cost, however that shouldn’t matter.
Recommends this product
Too small
Looks good in picture only, the size is miniature.
Response from The Macy's Team
Dear Valued Customer, Thank you for your interest in the Giani Bernini Created Green Quartz and Cubic Zirconia Halo Earrings - Sterling Silver, Green . We understand you are not satisfied with your selection. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for a new piece or something that better suits your needs. We want you to be satisfied with your purchase. Sincerely, Macy’s Customer Service