Cubic Zirconia Bezel-Set Necklace in 18k Gold-Plated Sterling Silver & Sterling Silver, 16" + 2" Extender, Created for Macy's
Product details
Web ID: 2859746Very Uncomfortable to wear.
Each crystal has a sharp point that hits your skin!!!!!
Not sturdy
Not sturdy second time buying and the necklace busted twice on day 3 of wearing it.
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the necklace broke after the third day of use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Poor workmanship
This necklace broke the second time I wore it.
Response from Macy's
Dear Valued Customer: Thank you for your interest in the Giani Bernini Cubic Zirconia Bezel-Set Necklace in 18k Gold-Plated Sterling Silver & Sterling Silver. We understand your jewelry needs a repair. At Macy’s we work with a jeweler who can provide you an estimate for the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
QUALITY OF NECKLACE
I put on necklace in the afternoon...never noticed it was missing until bedtime......appparantly it fell off during day.....this has never happened before with any necklace. Poor quality....probably why it was on sale so cheap!
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback about the Giani Bernini Necklace. We are always looking for ways to improve our assortment and we will pass this note along to our development team. Sincerely, Macy’s Customer Service
Lovely Necklace
I loved the necklace! However, 16” chain is too small for my neck and the 2” extender chain was not included in the order (online). Therefore I had to return it.
Recommends this product
Cheap looking
The necklace does not look like the picture. It was disappointing to open the box and find a cheap-looking piece of jewelry. I returned it immediately.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Very pretty
This was gift it is very delicate and pretty
Great value
I wear this every day. It adds a little sparkle
Recommends this product