Square Snake Link 20" Chain Necklace in 18k Gold-Plated Sterling Silver, Created for Macy's
Product details
Web ID: 14504962necklace
love the item
Recommends this product
Gold plated snake link necklace
I love the quality of this necklace. Beautifully made and looks like 14k gold. I’ve been replacing my real gold pieces with these because they look so incredible!
Incorrect order
I was sent the wrong size. Ordered and paid for 18’” and received a 16”.
quality
It broke after one use. So disappointed with this purchase
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the chain broke after one use and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Easily Broken
Necklace broke after 4 weeks wearing it. I will not buy again.
Response from The Macy's Team
Dear Valued Customer: We understand your jewelry needs repair. At Macy’s we work with a jeweler who can provide you with an estimate of the work that is required. Visit https://macys.myjewelryrepair.com to start the process. We appreciate you giving us a chance to make this right. Sincerely, Macy’s Customer Service
Golden
Gold plated but looks and feels like 14k gold. Made with good quality metals, so there’s no rashing on the neck!
Beautiful and Strong
My wife is extremely pleased with the beauty and strength of this lovely neck chain, 18k gold over sterling silver.
1/2" shorter (on 18")
I would have kept this, but the 18" is actually a little more than a 1/2" shorter than 18". The other Giani Bernini necklaces I bought were the correct size.