Silver-Tone Crystal Cubic Zirconia Lariat Necklace, 16" + 3" extender
Product details
Web ID: 18090195Display necklace
Display necklace the jewelry associate gave me the display necklace and was in a hurry due to closing. Once I made it home I realized the necklace was tarnished bad must have been on display for many years I returned it next day because this jewelry was to be for my wedding they did not have the same necklace so I have to find something else the earrings were perfect
Broken
I got this for my daughter to wear for prom and when she was getting ready she didn't realize the latch was broken i was upset because it was not cheap
Response from The Macy's Team
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that the clasp of the necklace was broken and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service