Sense2Snooze Bassinet with Cry Detection Technology

4.3 (685)
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Product details

Web ID: 10574590

Graco Sense2Snooze bassinet with cry detection technology is the only baby-operated bassinet by Graco. It uses a special built-in microphone to detect baby's cries and responds by adjusting varying soothing settings to help soothe baby back to sleep.

  • Product Features

    • Product dimensions - 19" L x 26" W x 41" H
    • Product weight - 23.74 lbs
    • The head-to-toe, soothing motion is gradual and includes varying speeds to help baby get back to sleep
    • 3 different motion speeds are included to provide the right pace to fit baby's preference
    • 2-speed vibration helps to further soothe and comfort baby
    • Choose from white noise, music or nature sounds to help soothe baby to sleep
    • Dimmable lighting on parent controls makes it easy to use day or night
    • Reversible canopy shields baby from light while sleeping
    • The mattress cover can be removed and washed to keep space fresh and clean
    • Mesh sides allow airflow for baby's comfort and provide visibility
    • Integrated storage organizer keeps wipes, diapers and other baby essentials close at hand
    • Built-in wheels for easy maneuverability in the home
    • Recommended age or weight range for bassinet - Infant begins to push up on hands and knees, weighs over 20 lbs or reaches 3 months, whichever comes first
    • This item purchased online must be returned to the vendor by mail only. This item cannot be returned to Macy's stores.
    • Polyester
    • Machine Washable
    • Imported

  • Shipping & Returns

    • This item qualifies for Free Shipping with minimum purchase! exclusions & details
    • Our Normal Gift Boxing is not available for this item.
    • This item purchased online must be returned to the vendor by mail only. This item cannot be returned to Macy's stores.
    • California and Minnesota customers call 1-800-289-6229 for Free Shipping information.
    • Returns are accepted at any Macy's store within 30 days from purchase date. Last Act items are final sale and sold “as is.” No returns, exchanges, or price adjustments allowed.
    • For complete details, see our Shipping and Returns policies.

Ratings & Reviews

4.3/5

685 star ratings, 683 reviews

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11 months ago

I bought this not too long ago. I moved to a bigger home for me and my son and I lost the power cord. I bought a replacement and the replacement is not working on the bassinet.

Customer review from gracobaby.com

12 months ago

Great when actually working!

Product is great when it works. Like all the other reviews it just stops working suddenly. No lights or movement. Hopefully writing a review I can get an response from someone since trying to contact them through the contact link says it’s having technical issue

Customer review from gracobaby.com

1 year ago
from Brookville, PA

Bassinet does not work :(

Similar to many others, my bassinet does not turn on! I am desperate to get it to work again, and willing to buy whatever replacement parts I need to in order for it to work again, but I’m not sure what part to get besides the adapter. My current adapter is the original adapter and has no issues with the connection. The bassinet will not light up or indicate it is receiving any power, and my attempts to get in touch with customer service were met with “technical difficulties, try again later”. I’m leaving a review so that hopefully a team member will contact me and we can find a solution to fix my baby’s bassinet! I love this product and I am so upset, especially seeing this happens to many products given the price! You would think if the issue was the motor the lights would still come on and indicate it was receiving power.

  • Photo from GabriellaT
  • Photo from GabriellaT

Customer review from gracobaby.com

1 year ago
from Texas

Won’t Turn On!

This bassinet has everything I wanted and it worked great for 3 weeks!! Now it just died and won’t turn on and we tried a new adapter plug and checked everything. Sooo much money for something to not turn on and now my baby won’t sleep without the vibration she loves. So frustrated as I’ve seen so many reviews like this and they only use it to 20lbs.

Customer review from gracobaby.com

1 year ago
from Pittsburgh, PA
Length of ownership1 year or longer

Product won’t turn on

After only a few uses, the product won’t bassinet won’t turn on. We replaced the power cord and made sure the wires are appropriately attached, and it isn’t turning on. Very disappointed.

  • Photo from JHPittsburgh
  • Photo from JHPittsburgh
  • Photo from JHPittsburgh

Customer review from gracobaby.com

1 year ago
Length of ownership1 year or longer

After moving the product to another room it will not turn on. I replaced the ac adapter and can still not get it to turn on. Product is too expensive to be messing up.

Customer review from gracobaby.com

1 year ago
from Fairfield, ME

Stopped working

Just went to put our 4 month old in it and it will not turn on. Checked the wall connection and verified that there was power at that outlet. Verified that connection at the bassinet was secure and still no power.

Recommends this product

Customer review from gracobaby.com

1 year ago
from Central Maryland

Technology in a Bassinet

I am amazed at the technology of this bassinet. White noise, soft music, and gentle rocking when baby is crying. It’s sturdy and portable

Recommends this product