Graco is the best and the strongest 💪 ❤️
Graco is a great company I also got a car seat. Which is very strong and comfortable for my baby. It is portable you can attach the seat with the stroller without having to pick up the baby. The best part is that it doesn't make any type of sound.
Customer review from influenster.com
I bought this not too long ago. I moved to a bigger home for me and my son and I lost the power cord. I bought a replacement and the replacement is not working on the bassinet.
Customer review from gracobaby.com
Great when actually working!
Product is great when it works. Like all the other reviews it just stops working suddenly. No lights or movement. Hopefully writing a review I can get an response from someone since trying to contact them through the contact link says it’s having technical issue
Customer review from gracobaby.com
Bassinet does not work :(
Similar to many others, my bassinet does not turn on! I am desperate to get it to work again, and willing to buy whatever replacement parts I need to in order for it to work again, but I’m not sure what part to get besides the adapter. My current adapter is the original adapter and has no issues with the connection. The bassinet will not light up or indicate it is receiving any power, and my attempts to get in touch with customer service were met with “technical difficulties, try again later”. I’m leaving a review so that hopefully a team member will contact me and we can find a solution to fix my baby’s bassinet! I love this product and I am so upset, especially seeing this happens to many products given the price! You would think if the issue was the motor the lights would still come on and indicate it was receiving power.
Customer review from gracobaby.com
Won’t Turn On!
This bassinet has everything I wanted and it worked great for 3 weeks!! Now it just died and won’t turn on and we tried a new adapter plug and checked everything. Sooo much money for something to not turn on and now my baby won’t sleep without the vibration she loves. So frustrated as I’ve seen so many reviews like this and they only use it to 20lbs.
Customer review from gracobaby.com
Product won’t turn on
After only a few uses, the product won’t bassinet won’t turn on. We replaced the power cord and made sure the wires are appropriately attached, and it isn’t turning on. Very disappointed.
Customer review from gracobaby.com
After moving the product to another room it will not turn on. I replaced the ac adapter and can still not get it to turn on. Product is too expensive to be messing up.
Customer review from gracobaby.com
Love the idea, but disappointing for the price
We were sooo excited about this. It was by far the most expensive thing we bought for our new baby. However, we were under the impression that when on Graco Mode, it would shut off on its own. It doesn't. Also, while gliding, it makes a ticking noise like a clock. We've only been using it less than 2 weeks, so I don't see how it could be failing or worn yet. And our baby is only 1 month old, so there's no way she's too heavy. We also don't recall it making that noise when we first started using it.
Customer review from gracobaby-ca