FurnitureGreymel Zero Gravity Fabric Sofa Collection
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Web ID: 16833795Choose Your Items (3)
FurnitureGreymel 84" Zero Gravity Fabric Sofa with Power Headrests
Macy's ExclusiveView All Product DetailsLimited-Time Special$1,429.00 (38% off)$2,299.00120/mo.* suggested payments for 12-months totaling $1,429.00 with Macy's Card. *Color:DoveEnter your to see delivery availability.Have a question? Talk with our furniture & mattress experts at 1-800-366-6229.FurnitureGreymel 74" Zero Gravity Fabric Loveseat with Console and Power Headrests
Macy's ExclusiveView All Product DetailsLimited-Time Special$1,429.00 (38% off)$2,299.00120/mo.* suggested payments for 12-months totaling $1,429.00 with Macy's Card. *Color:TaupeEnter your to see delivery availability.Have a question? Talk with our furniture & mattress experts at 1-800-366-6229.FurnitureGreymel 37" Zero Gravity Fabric Recliner with Power Headrest
Macy's ExclusiveView All Product DetailsLimited-Time Special$839.00 (38% off)$1,359.0070/mo.* suggested payments for 12-months totaling $839.00 with Macy's Card. *ORColor:CharcoalEnter your to see delivery availability.Have a question? Talk with our furniture & mattress experts at 1-800-366-6229.
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47 reviews
This review is from Greymel 74" Zero Gravity Fabric Loveseat with Console and Power Headrests, Created for Macy'sRyan
3 months agoDelivery and Customer Service FAIL
We ordered this sofa in the store and was told it did not come in fabric. We returned home went online and saw the sofa was available in fabric. We returned to the store had to cancel the purchase and reordered the sofa and love seat in fabric, causing us to lose the 36 mo financing. We were told to call customer service the next day to get the financing corrected. We called cancelled and reordered a THIRD time! Prior to delivery, we received 2 email and 3 text messages CONFIRMING delivery. My husband and I took time off work for the delivery. The truck arrived and the furniture was not on the truck. Driver advised us to call customer service! They were unable to locate the furniture and arranged delivery for 1 WEEK LATER! After being on the phone with customer service for 58 minutes and not being able to talk to a manager, they hung up on us. When furniture was delivered there was a rip in the furniture. We now have a THIRD day set up for delivery to exchange the damaged sofa!
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This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy'sRyan
3 months agoBe Ware Delivery and Customer Service FAIL
We ordered this sofa in the store and was told it did not come in fabric. We returned home went online and saw the sofa was available in fabric. We returned to the store had to cancel the purchase and reordered the sofa and love seat in fabric, causing us to lose the 36 mo financing. We were told to call customer service the next day to get the financing corrected. We called cancelled and reordered a THIRD time! Prior to delivery, we received 2 email and 3 text messages CONFIRMING delivery. My husband and I took time off work for the delivery. The truck arrived and the furniture was not on the truck. Driver advised us to call customer service! They were unable to locate the furniture and arranged delivery for 1 WEEK LATER! After being on the phone with customer service for 58 minutes and not being able to talk to a manager, they hung up on us. When furniture was delivered there was a rip in the furniture. We now have a THIRD day set up for delivery to exchange the damaged sofa!
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This review is from Greymel 74" Zero Gravity Fabric Loveseat with Console and Power Headrests, Created for Macy'sMark
3 months agoNice lounger.
Lots of good features. Adjustable head rests and foot extension were the icing on the cake.
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This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy'sMarleyMom6
4 months agoRecliner Function Failure
I purchased this reclining sofa for my parents new apartment at a senior living facility. The convenient features like cup holders and chargers were appealing. I wanted them to be comfortable in their reclining sofa. The very first day my father sat down and reclined he LOVED it. BUT the recliner would not return to closed position. I called Macy’s immediately and scheduled a return. It was a huge disappointment and a major inconvenience. I cannot recommend this sofa.
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This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy'ssandy
6 months agogreymel 84
Furniture is very comfortable. very satisfied customer. will recommend to others.
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This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy'sAlice
8 months agoElectrical on headrest stopped working
Had this couch under 2 years the 1st few months headrest got stuck and then started working few days later fast forward today 2 headrest are stuck in 1 position. USB-C charging does not work. You may want to get extra warranty because most likely it will fail. The couch is comfortable but not good once headrest gets stuck.
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This review is from Greymel 37" Zero Gravity Fabric Recliner with Power Headrest, Created for Macy'sMaria
8 months agoStylish Design
The fabric is quite comfortable and super soft and smooth. I love the lights at the feet and USB ports and cupholders on both sides.
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Comfortable
Great ans comfortable after a long day of work. Cup holders and seat comfy.