Greymel Zero Gravity Fabric Sofa Collection, Created for Macy's

3.4 (53)
COLORS IN THIS COLLECTION:

Product details

Web ID: 16833795
Your relaxation is complete with the sleek Greymel Collection. They offer understated contemporary style and modern amenities such as wireless charging and zero-gravity recline that invites you to sink into the plush pieces.
  • Product Features

  • Shipping & Returns

    • Shipping Method: Scheduled Delivery
    • Enjoy a longer window to return most of your holiday purchases. See our Extended Holiday Return Policy to see if this item qualifies.
    • For complete details, see our Shipping and Returns policies.

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Ratings & Reviews

3.4/5

53 star ratings, 47 reviews

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54.7% of reviews have 5 stars
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5.7% of reviews have 4 stars
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1.9% of reviews have 3 stars
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3.8% of reviews have 2 stars
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34.0% of reviews have 1 star
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15 customer images

47 reviews
Greymel 37" Zero Gravity Fabric Chair with Power Headrest, Created for Macy's This review is from Greymel 37" Zero Gravity Fabric Chair with Power Headrest, Created for Macy's
LORETTA
11 days ago

Comfortable

Great ans comfortable after a long day of work. Cup holders and seat comfy.

Greymel 74" Zero Gravity Fabric Loveseat with Console and Power Headrests, Created for Macy's This review is from Greymel 74" Zero Gravity Fabric Loveseat with Console and Power Headrests, Created for Macy's
Ryan
1 month ago

Delivery and Customer Service FAIL

We ordered this sofa in the store and was told it did not come in fabric. We returned home went online and saw the sofa was available in fabric. We returned to the store had to cancel the purchase and reordered the sofa and love seat in fabric, causing us to lose the 36 mo financing. We were told to call customer service the next day to get the financing corrected. We called cancelled and reordered a THIRD time! Prior to delivery, we received 2 email and 3 text messages CONFIRMING delivery. My husband and I took time off work for the delivery. The truck arrived and the furniture was not on the truck. Driver advised us to call customer service! They were unable to locate the furniture and arranged delivery for 1 WEEK LATER! After being on the phone with customer service for 58 minutes and not being able to talk to a manager, they hung up on us. When furniture was delivered there was a rip in the furniture. We now have a THIRD day set up for delivery to exchange the damaged sofa!

Greymel 84"  Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's
Ryan
1 month ago

Be Ware Delivery and Customer Service FAIL

We ordered this sofa in the store and was told it did not come in fabric. We returned home went online and saw the sofa was available in fabric. We returned to the store had to cancel the purchase and reordered the sofa and love seat in fabric, causing us to lose the 36 mo financing. We were told to call customer service the next day to get the financing corrected. We called cancelled and reordered a THIRD time! Prior to delivery, we received 2 email and 3 text messages CONFIRMING delivery. My husband and I took time off work for the delivery. The truck arrived and the furniture was not on the truck. Driver advised us to call customer service! They were unable to locate the furniture and arranged delivery for 1 WEEK LATER! After being on the phone with customer service for 58 minutes and not being able to talk to a manager, they hung up on us. When furniture was delivered there was a rip in the furniture. We now have a THIRD day set up for delivery to exchange the damaged sofa!

Greymel 74" Zero Gravity Fabric Loveseat with Console and Power Headrests, Created for Macy's This review is from Greymel 74" Zero Gravity Fabric Loveseat with Console and Power Headrests, Created for Macy's
Mark
1 month ago

Nice lounger.

Lots of good features. Adjustable head rests and foot extension were the icing on the cake.

Greymel 84"  Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's
MarleyMom6
2 months ago

Recliner Function Failure

I purchased this reclining sofa for my parents new apartment at a senior living facility. The convenient features like cup holders and chargers were appealing. I wanted them to be comfortable in their reclining sofa. The very first day my father sat down and reclined he LOVED it. BUT the recliner would not return to closed position. I called Macy’s immediately and scheduled a return. It was a huge disappointment and a major inconvenience. I cannot recommend this sofa.

Greymel 84"  Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's
sandy
5 months ago

greymel 84

Furniture is very comfortable. very satisfied customer. will recommend to others.

Greymel 84"  Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's This review is from Greymel 84" Zero Gravity Fabric Sofa with Power Headrests, Created for Macy's
Alice
6 months ago

Electrical on headrest stopped working

Had this couch under 2 years the 1st few months headrest got stuck and then started working few days later fast forward today 2 headrest are stuck in 1 position. USB-C charging does not work. You may want to get extra warranty because most likely it will fail. The couch is comfortable but not good once headrest gets stuck.

Greymel 37" Zero Gravity Fabric Chair with Power Headrest, Created for Macy's This review is from Greymel 37" Zero Gravity Fabric Chair with Power Headrest, Created for Macy's
Maria
7 months ago

Stylish Design

The fabric is quite comfortable and super soft and smooth. I love the lights at the feet and USB ports and cupholders on both sides.