Greymel Zero Gravity Leather Sofa Collection, Created for Macy's
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Web ID: 16833794Choose Your Items (3)
Greymel 84" Zero Gravity Leather Sofa with Power Headrests, Created for Macy's
View All Product Details$2,579.00215/mo.* suggested payments for 12-months totaling $2,579.00 with Macy's Card. *Color:CharcoalLow StockHave a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.Greymel 37" Zero Gravity Leather Chair with Power Headrest, Created for Macy's
View All Product Details$1,429.00120/mo.* suggested payments for 12-months totaling $1,429.00 with Macy's Card. *Color:CharcoalHave a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.Greymel 74" Zero Gravity Leather Loveseat with Console and Power Headrests, Created for Macy's
View All Product Details$2,579.00215/mo.* suggested payments for 12-months totaling $2,579.00 with Macy's Card. *Color:CharcoalLow StockHave a question or need advice? Call one of our furniture and mattress experts at 1-800-BUY-MACY.
This review is from Greymel 84 Zero Gravity Leather Sofa with Power Headrests Created for Macysvery nice and comfortable sofa
delivered 5 days ago in bad weather it was covered and set up by white glove treatment . its worth it as it is extremely heavy and under warrantee . it is a leather couch not the best leather but adequate. mechanism is so quite opening and closing. they are very comfortable not to hard and not to soft. it works on my 6 ft frame. i called Macys as 1 light was not on. they sent out a tech in 3 days now working perfectly, i have never had a issue with Macys and there response was super . if u try and fix a problem yourself u will cancel out you warrant coverage. so i have no idea where those naysayers live.
This review is from Greymel 84 Zero Gravity Leather Sofa with Power Headrests Created for MacysNice sofa but bad delivery
We ordered this sofa & two matching recliner chairs. The 3+1+1 is made from top-grain leather & looks very nice aesthetically. It is being used in a family room which is redesigned ground up. We shopped in multiple places before liking this at Macy's & placing the order. We placed order during holiday season(Dec 2024) sale event for almost the same price(!!) We were promised Jan delivery date, which became March & in April, two individual recliner chairs were delivered. Sofa was promised to May, which became June, Jul & Aug. Finally yesterday(Jul 13) Macy's delivered the sofa. We have done countless calls, emails & all Macy's offered was how sorry they were for the delay. In the meantime, we had to keep our family & friends in the living room whenever they visited, answering everyone's question on why our family room doesn't have a place to sit. I hope the recliners will last long & the wait was worth it. But I wont be buying anything furniture at Macy's.
This review is from Greymel 74 Zero Gravity Leather Loveseat with Console and Power Headrests Created for MacysIf you buy one they will not ever deliver it
I ordered one of these over 3 months ago and never heard from Macys. I have been caught in pergatory but the truth is - Macy is going broke - because ultimately they have a broken sales system. Supply chain can and should work better than this.
This review is from Greymel 74 Zero Gravity Leather Loveseat with Console and Power Headrests Created for MacysGood luck getting a good one
The first one was defective upon delivery (one side had no power). After arguing on the phone for an hour, I was finally approved for an exchange. The second one was delivered about 2 weeks later with a hole on the back with the stuffing exposed, uneven cushions on the back that do not align, and a dirty grayish spot (I got the brown one) in the leather that will not come off. It is too expensive to have these defects and i do not recommend taking the risk. I expected so much better from Macy’s and that’s why it was the first place I looked when shopping for a new couch. I am so very disappointed.
This review is from Greymel 74 Zero Gravity Leather Loveseat with Console and Power Headrests Created for MacysGarbage
Stopped working 5 months later. Technician came out and said it needed a new power cord. That didn’t work. Macys has not responded to my request for a revisit.
This review is from Greymel 37 Zero Gravity Leather Chair with Power Headrest Created for MacysNice chair
Had the chair for two weeks now. It's very nice with great options for storage. I have two suggestions. Put lights in the arm storage. The extended foot part is hard. Otherwise it's a great chair.
This review is from Greymel 84 Zero Gravity Leather Sofa with Power Headrests Created for MacysMotor stopped working
One side just stopped working now stuck with purchase and terrified that the other side will break too.
This review is from Greymel 74 Zero Gravity Leather Loveseat with Console and Power Headrests Created for MacysLoveseat
The loveseat is very comfortable and seems to have a nice firm feel to it. I hope I camn say the same thing a year from now.