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Web ID: 16833794Choose Your Items (3)
Macy'sGreymel 84" Zero Gravity Leather Sofa with Power Headrests
Macy's ExclusiveView All Product DetailsClearanceNow $1,649.00 (43% off)$2,899.00138/mo.* suggested payments for 12-months totaling $1,649.00 with Macy's Card. *Color:CharcoalHave a question? Talk with our furniture & mattress experts at 1-800-366-6229.Macy'sGreymel 37" Zero Gravity Leather Chair with Power Headrest
Macy's ExclusiveView All Product DetailsClearanceNow $979.00 (43% off)$1,729.0082/mo.* suggested payments for 12-months totaling $979.00 with Macy's Card. *ORColor:CharcoalHave a question? Talk with our furniture & mattress experts at 1-800-366-6229.Macy'sGreymel 74" Zero Gravity Leather Loveseat with Console and Power Headrests
Macy's ExclusiveView All Product DetailsClearanceNow $1,639.00 (43% off)$2,889.00137/mo.* suggested payments for 12-months totaling $1,639.00 with Macy's Card. *Color:WalnutHave a question? Talk with our furniture & mattress experts at 1-800-366-6229.
32 reviewssorted by Newest
This review is from Greymel 84" Zero Gravity Leather Sofa with Power Headrests, Created for Macy'sVery cheap terrible white glove delivery
We purchased two of these couches about a year ago the first guys that delivered them ruined both couches by destroying the leather trying to get them down the stairs. They brought us two new couches also damaging one of the couches on the way down. They gave us a credit for that couch. About six months later one of the couches quit working completely and the parts are not available so they brought us another couch and upon bringing the other couch, they did $500 worth of damage to our door going down to the basement and the basement wall and refused to reimburse any money. I would never buy anything from Macy’s or use their junk delivery guys not to mention the guy smelled like he had just smoked a joint before he came into my house absolutely terrible customer service.
This review is from Greymel 84" Zero Gravity Leather Sofa with Power Headrests, Created for Macy'sLuxurious Real Leather
This modern real leather sofa (not cheap bonded leather) has all the features you’re looking for, ie USB ports, reading lights, inductive phone charger, power zero-gravity recliners (including power headrests), and accent lighting. The most appealing feature is the price!
This review is from Greymel 84" Zero Gravity Leather Sofa with Power Headrests, Created for Macy'sFamily room furniture
I’m happy made a good choice quality and the price was very affordable.
This review is from Greymel 37" Zero Gravity Leather Chair with Power Headrest, Created for Macy'sgreymel 37 Zero Gravity
This out of the set was the least use and also the reclining mechanism started malfunctioning as well! even after exchanging a day after! so, we went with a different brand which so far, we have not had any issue till this point! I would not recommend this to anyone!
This review is from Greymel 74" Zero Gravity Leather Loveseat with Console and Power Headrests, Created for Macy'sGreymel 74 Zero Gravity leather
Bought this as a set and just like 84 in sofa! same problem! the reclining mechanism is a manufacturing defect! After they replaced the loveseat a day after the controls started malfunctioning. I would not recommend this at all! We decided to go with a different brand and glad we did so far zero problems until now.
This review is from Greymel 84" Zero Gravity Leather Sofa with Power Headrests, Created for Macy'sFurniture Greymel 84 Zero Gravity Leather!
Upon buying this sofa! Within a few months, the reclining system started malfunctioning! Started getting stuck! luckily, we were still under warranty. When they sent someone out to fix it! It was determined that it was a manufacturing defect. They sent out a brand-new couch and the very next day the reclining mechanism stops working again. So, we were charged a 15% to returned fee! due to not wanting the same sofa. We went with a different sofa brand and thankfully we have not had a problem with the new one. Although it has all the bells and whistles, I would not recommend it.
This review is from Greymel 84" Zero Gravity Leather Sofa with Power Headrests, Created for Macy'svery nice and comfortable sofa
delivered 5 days ago in bad weather it was covered and set up by white glove treatment . its worth it as it is extremely heavy and under warrantee . it is a leather couch not the best leather but adequate. mechanism is so quite opening and closing. they are very comfortable not to hard and not to soft. it works on my 6 ft frame. i called Macys as 1 light was not on. they sent out a tech in 3 days now working perfectly, i have never had a issue with Macys and there response was super . if u try and fix a problem yourself u will cancel out you warrant coverage. so i have no idea where those naysayers live.
Power Buttons broke after a year.
The buttons on the right hand side stopped working so now the chair is useless. Looking for someone who can repair. Macys has not responded to my requests.