HENCKELS International 4-Pc. Prime Steak Knife Set
Product details
Web ID: 9000066Ratings & Reviews
117 customer images
No slip handles and sleek look
Excellent knives love you can register them too and find out how to sharpen them. Super nice handles I have shaky hands these stay firmly in my grip. Larger than regular steak knives too in my opinion for home use really think they look very professional too. I will be buying more.
Recommends this product
Customer review from HENCKELS
Huge drop in quality
Huge drop in quality. I own a set of Henckels knives I have had for years. these are not even close.
Henckel knives
Excellent product-fast delivery
Recommends this product
Flimsy
The knives are sharp but very flimsy. Even with a very careful use and storage, the tips of knives are bent on most of them.
Not the same item shown in picture
After receiving my order, I was disappointed to find out that the items that I thought I ordered were not the ones I received. I was replacing two knives from a set, and what the picture showed on the website were the correct items. The items received definitely were not. The pictures are deceiving. And the items sent are not of the same quality. Buyer beware
Quality lacking
Not the quality expected from this brand
Response from Macy's
Hi MelG, thank you for sharing your feedback with us. We're sorry to hear that the Henckels Prime Steak Knife set didn’t meet your expectations.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand managements team. Your satisfaction is our highest priority, and we stand behind the quality of our products.
If you have any questions, please do not hesitate to reach out to our Henckels Support Service Center.
Our dedicated consumer service representatives are available to assist you in any way possible.
Sincerely,
Henckels
Where are the knives?
How can I rate an item I never received. Where are they???!?
Quality diminished from years ago.
Not the same quality as used to be. My wife and I got a set of these knives when we married 20 years ago. When the handle broke on one one I ordered a replacement and man have the standards dropped. The blade is thin and flimsy…it’s ok but not the same quality.
Customer review from HENCKELS
Response from HENCKELS
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your replacement knife didn’t meet the expectations set by your original set. We understand how meaningful long-used knives can be. At Henckels, we continually strive to maintain the high quality and performance that our customers have come to trust, and your comments are valuable in helping us uphold these standards. We appreciate your loyalty over the years and the trust you place in our products. If you have any questions, need guidance on care, or would like assistance with your knives, please don’t hesitate to reach out to us at hello@henckels.com. Our team is always happy to help and ensure you get the most from your Henckels knives.