Gold-Tone Merry Christmas Mixed Charm Hoop Earrings, Created for Macy's
Product details
Web ID: 14355555christmas earrings
cute earrings but closing clasp is very awkward
Beautiful earrings for Christmas
Poor Quality
I purchased these earrings, and while taking them off of the card, they come on one of them broke. I took them back, hoping to exchange them. When I was checking the new pair that I was going to exchange the broken ones for. As I tried to get one of them off the card, that one also broke, right in front of the sales person. Needless to say, I didn’t bother getting a new pair and got my money back.
Response from Macy's
Dear Valued Customer, Thank you for your valuable feedback. We understand the product didn't work for you. We apologize for any inconvenience you may have experienced. We will pass this note along to our development team. Sincerely, Macy’s Customer Service
Lots of compliments and goes with all my Christmas outfits.
Trash!
One earring broke in half the day I got it. This product is trash!
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that one of your earrings broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
I didn’t even get to wear these earrings and they broke. Pretty flimsy
Response from Macy's
Dear Valued Customer, Thank you for your feedback, it's very much appreciated as we are always trying to improve our products. We understand that your earrings broke and you are not 100% satisfied. If you are still within the time frame of the return policy, we will work with you for the return of this item, or you can visit your local Macy's to exchange for something that better suits your needs. Again, your feedback is very much appreciated! Sincerely, Macy's Customer Service
Not as described
The description says gold tone, earrings arrived and are silver.
Response from Macy's
Dear Valued Customer: Thank you for your recent feedback on the Charter Club Holiday Lane Gold-Tone Merry Christmas Hoop Earrings you purchased. We are reviewing this item and will update as soon as possible. Because of you, our customers shopping experience will be improved. We look forward to providing you with outstanding customer service. Sincerely, Macy’s Customer Service