11" drift Sandscape
Offers & perks
Product details
Web ID: 1824634278 reviews
Don't buy. App is trash. Read app reviews.
Cool idea. Great product. App is complete trash and your table will be only worth default mode. Look @ app reviews before buying.
Customer review from homedics.com
Meh. Needs updates!
App never gets updated. Had my sand table for a few years now and stuck with same old patterns.
Customer review from homedics.com
Response from homedics.com
Thanks for your feedback. Your input is important, and we’ll be sure to share it with our app development team. We appreciate your continued support and will keep working to improve the experience.
Faulty product dont buy
Constant problems with app had it for a year and it stoped working completely
Customer review from homedics.com
Response from homedics.com
We're sorry to hear about the issues you've experienced with your Drift and the app. That’s definitely not the experience we want for our customers. Please reach out to our support team so we can help troubleshoot and work toward a resolution. We appreciate you bringing this to our attention.
Frustrated, dead Drift?
I'm very frustrated! I received the Drift as a gift and I was looking forward to using it. I've followed the process with the app... says the drift is ready, connected to wi-fi, then it tries to update the firmware and just stops there. It won't do anything else. I've tried resetting etc. as recommended but nothing. What else can be done?
Customer review from homedics.com
Response from homedics.com
We're sorry to hear you're having trouble getting your Drift up and running—especially after looking forward to using it. It sounds like the firmware update is getting stuck, and we understand how frustrating that can be. Our support team is ready to help troubleshoot further and guide you through the next steps. Please reach out directly so we can get this resolved for you.
Horrible app!
I got this for Christmas 4 months ago and it’s still not working. It will work for 1/2 day and then the app stops working. It won’t sync with the drift. It will make 1 design and that is it. I hope Homedics can figure out their app because it’s not good at all!
Customer review from homedics.com
Response from homedics.com
Thank you for your feedback, and we're sorry to hear about the trouble you've had with the app. We've recently released an update, so please make sure you're using the latest version for the best performance. If you're still experiencing issues, our Consumer Relations team would be happy to assist—don’t hesitate to reach out!
Worked a few times. Now just a blue and red night
Machine worked on and off. Required un-installing/reinstalling the app multiple times for unit to only work a few days at a time. Device now flashes blue and red or solid blue. Hard reset does not work. System starts up and then returns to red a blue switching lights.
Customer review from homedics.com
Response from homedics.com
We’re sorry to hear you’ve been having trouble with your ST-200-CE. It sounds like you've gone through quite a bit trying to get it working consistently, and that’s definitely not the experience we want for you. The flashing blue and red lights after a reset suggest the unit might be stuck in a pairing or error mode. Please reach out to our consumer support team, so we can get this resolved for you as quickly as possible.
Cant get table or app to function
I use 2.4 ghz WiFi as requested and continuously get “bind failed” messaged followed by “incorrect password or use 2.4 ghz WiFi”. Light turns red every time I try resetting it. The app will work once in a blue moon where I can choose one pattern where my entire issue restarts
Recommends this product
Customer review from homedics.com
Response from homedics.com
We're sorry to hear you're experiencing connectivity issues with the ST-200-CE. Since you're already using a 2.4 GHz WiFi network, here are a few troubleshooting steps that may help: Double-check your WiFi password – Ensure there are no extra spaces or typos when entering the password in the app. Move closer to the router – Try setting up the device near your router to ensure a strong signal during the process. Restart your router and device – Power cycle both your WiFi router and the ST-200-CE before attempting to bind again. Confirm your router settings – Some routers have a combined 2.4 GHz/5 GHz network. If possible, separate them into two SSIDs and connect the device to the dedicated 2.4 GHz network. Reset the device properly – Hold the reset button for the full recommended time (usually 5–10 seconds) until the light blinks correctly for pairing mode. Reinstall the app – Deleting and reinstalling the app might resolve unexpected issues.
Ripoff Overpriced Paperweight!
Expensive JUNK. Was very excited to get this for Valentine's Day today. After hours of trying to pair it to the app and sitting on hold this thing is the opposite of a stress reliever!!! The app stinks. It's an overpriced paper weight. I will update should Homedics want to make it right or offer resolutions but I'm not holding my breath or else my face will turn as deep a blue as the shade its stuck on because that's all it does..
Customer review from homedics.com
Response from homedics.com
We’re truly sorry to hear about your experience with the ST-200-GR, especially on a special occasion like Valentine’s Day. That’s definitely not the frustration we want you to have. We appreciate your patience in trying to set it up and understand how important a smooth experience is. Our consumer relations team is happy to assist with troubleshooting or explore possible solutions to make this right. Please reach out, and we’ll do our best to help!